Senior Manager, Program Management

Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful, and human. We craft practical, powerful digital experiences that improve lives and transform businesses. Our teams [based in New York, Charlotte, Atlanta, London, and remote] work with a wide range of organizations in many industries, including Healthcare, Financial Services, Retail, Automotive, Aviation, and Professional Services.

Method is seeking a Senior Manager in the Program Management department who can sit at the intersection between internal Method product development teams and external client stakeholders to ensure constant alignment. In this role, the Program Manager will organize and drive the team of product managers, designers, engineers, project managers, and test engineers to ensure we consistently exceed our customers’ expectations. You will serve as the project team’s leader as they strategize, design, and develop custom solutions for our customers’ most difficult business problems.

Responsibilities:

• Drive client value through all aspects of the digital product lifecycle from ideation to definition to delivery acting as a program management consultant in a fast paced client services environment.
• Act as a cross functional leader supporting teams with product management, design, engineering, and QA. 
• Lead enterprise client engagements in product delivery as a strategic project, client, and people leader. 
• Demonstrate competency in all core program management capabilities with internal teams and clients including: 
• Project Scoping & Delivery Workstream Planning
• Agile Product Delivery (App Team Design & Management)
• Project Stakeholder Alignment & Initial Goal Setting
• Project Health Reporting & Analytics 
• Vendor & Global Resource Management
• Client & Steering Committee Relationship Management
• Project Operations & Financial Management 
• Manage Cross Functional Teams 
• Define scope, goals, and deliverables that support business goals in collaboration with all stakeholders.
• Manage budgets for large programs and facilitate resourcing needs for effective delivery on key client projects. 
• Create and maintain all project documentation including status reports, work plans, risk logs, and presentations.
• Proactively communicate project details across all levels of the organization in a clear and concise manner.
• Listen to clients and team member’s feedback to improve the firm’s holistic program management capabilities.
• Identify adjacent opportunities within active client projects and partner with sales on opportunity pursuits. 
• Assist in developing project management and product management best practices to improve the firm’s delivery.

Qualifications:

• Consulting environment and/or agency client services experience required.
• Bachelor’s degree required.
• Graduate degrees preferred.
• PMP, CSM, SAFE, and/or ACP certifications are a plus.
• 5+ years experience managing large complex product development projects for enterprise organizations.
• Excellent planning and organizational skills with the ability to prioritize and negotiate.
• Ability to quickly grasp and solve complex customer and business problems.
• Excellent oral and written communication skills needed to communicate with a client’s organization. 
• Travel as needed (less than 25%).

Why Method?

We look for individuals who are smart, kind and brave. Curious people with a natural ability to think on their feet, learn fast, and develop points-of-view for a constantly changing world find Method an exciting place to work. Our employees are excited to collaborate with dispersed and diverse teams that bring together the best in thinking and making. We champion the ability to listen, and believe that critique and dissonance lead to better outcomes. We believe everyone has the capacity to lead and look for proactive individuals who can take and give direction, lead by example, enjoy the making as much as they do the thinking, especially at senior and leadership levels.

We believe in work/life balance. Seriously. We offer a ton of competitive perks, including:

• Continuing education opportunities 
• Flexible PTO and work-from-home policies 
• 401K matching
• Health, Dental and Vision benefits, starting on day 1
• Friday company lunches, company outings, along with beer and a lot of snacks 
• Health and wellness programs 
• Other location specific perks (just ask!)

If Method sounds like the place for you, please submit an application. Also, let us know if you have a presence online with a blog, Twitter, GitHub, Dribbble or other platform.

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