Senior Manager, Program Management

This role involves working with cross-functional teams to ensure that all aspects of the product and Go-to-Market program launches are managed effectively, from initial concept through launch and ongoing support. The Go-to-Market Program Manager will work with product management, engineering, marketing, sales, legal, finance, customer service, support, and other teams to develop a comprehensive launch plan and coordinate all activities associated with the product or service launch. The purpose of a GTM Program Manager is to develop and implement a clear and consistent process for product and service introductions. The position will initially report to the the Senior Vice President, Operations and Strategy.  Candidates based in the San Francisco Bay Area are preferred but exceptional remote candidates will be considered.

What you will do:

• Work with cross-functional leaders to define the Go-To-Market strategy, set program goals, and manage the execution plan.
• Lead  meetings with internal teams to develop and execute launch strategies for new products, services, and features
• Monitor progress against established timelines and milestones to ensure timely completion
• Identify potential risks or issues that may delay a launch and develop solutions to mitigate them
• Ensure sales and channel readiness management ahead of launches.
• Build and nurture strong relationships with colleagues, channel partners, and internal management.
• Analyze post-launch performance data to identify areas of improvement
• Prepare and present briefings to senior and executive leadership

Competencies & Requirements:

• Demonstrated project and program management experience.
• Have led software product launches, through a channel-led Sales motion.
• Ability to be creative in using data to drive business decisions.
• Ability to lead and handle multiple time-sensitive projects.
• Strong business acumen and the ability to successfully navigate and influence within a complex and matrixed business environment.
• Strategic business planning skills.
• 10+ years of experience as a Program/Project Manager or similar role
• Experience working with Sales, Marketing, Product, Engineering and Customer teams
• Strong understanding of how the channel works
• Ability to understand technical requirements/issues and be able to interpret impact risk to launch activities
• Proven experience creating and maintaining detailed project schedules using MS Project or similar software
• Be comfortable with rapid changes and able to navigate teams around uncertainty and ambiguous situations
• Excellent written and verbal communication, interpersonal, and presentation skills
• Bachelor’s degree or equivalent experience