Senior Manager, Quality

The Opportunity

We seek a Quality Manager who can drive the quality processes and shape the Test Strategy within multiple domains. The Quality Manager will work closely with Engineering and Product leadership to understand what testing approach is required to ensure we deliver Quality to our customers. The Quality Manager role requires an in-depth understanding of various testing methodologies and tooling. The Quality Manager will work with Quality Leadership (Functional, Automation & Performance) to define what good looks like and ensure we have the correct approach to our testing. They will require a strategic mindset that will give them a 2–3-year view of what testing approach ESW may require.

Key Responsibilities

• Define and implement testing strategies, processes, and procedures.
• Excellent verbal and written communication skills, ability to communicate effectively to senior leadership.
• Analyse quality metrics and identify areas for improvement then communicate effectively to senior leadership.
• Ensure that Quality is at the forefront of the delivery.
• Improving employees' existing competencies and skills and developing newer ones to support the organization's goals.

Key Experience & Skills

• 6-10 years’ experience in a lead Position within a similar quality organisation.
• Team leadership experience.
• Strong knowledge of software QA methodologies, tools, and processes.
• Proven Track Record of Improving delivery Across Multiple Teams and Domains, Emphasizing Continuous Integration and Continuous Delivery.
• Intellectual curiosity, learning agility, and enthusiasm for tackling challenging problems.
• Excellent operational organisation skills with meticulous attention to detail.
• Excellent debugging and problem-solving skills.
• Strong analytical skills (data-driven, research driven).
• Familiarity with agile technology development methodologies and tools.
• Strategic mindset with regards quality deliverables.
• Experience communicating with clients and external stakeholders.
• Experience with an Dev Ops Environment.
• Experience with Automation Frameworks.

What's on offer?

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

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