Senior Manager, Regional Service Agreements Lead

Date Posted:
2022-10-03-07:00
Country:
United States of America
Location:
CAN05: CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USA
GENERAL RESPONSIBILITIES:

Carrier Corporation has an exciting opportunity for a Regional Manager in our Growth Team to lead the Service Agreement (SA) growth in NAFS. This includes the rollout and promotion of service agreement growth initiatives, working with zone SA Sales Managers & sales reps to achieve targeted LRP (Long-Range Planning) sales growth, and ensuring quality delivery. This role is based in Charlotte US and will report to NAFS Growth Leader and work closely with Global SA Program Managers.

RESPONSIBILITIES:

• Lead HVAC Service Agreement Growth business including controls in the region.
• Work with Global Service Agreement Program Managers to adopt strategic plans before re-develop, coordinating, and implementing localized strategies with zone Sales Managers to achieve business objectives including orders and sales targets.
• Monitoring and providing oversight of the HVAC service portfolio. Regularly compile and communicate information related to critical activities, resources, and timelines.
• Create Executive-Level Dashboards to report overall Program Health.
• Drive pipelines and orders growth for the region to meet its sales and order targets
  
  • Analyze installed base data in the context of the equipment life cycle, and identify/track the business opportunities by zones
  • Support various zones to carry out promotional activities/customer education programs through webinars and seminars
  • Provide technical support, practical advice, and solution up-skill training to the sales team.
  • Meet potential customers together with the local zones sales team to identify customer needs and support prospects in business solutions to increase sales growth
• Update and summarize monthly business performance and GTM activities and movements
• Identify regional/zones best practices and promote scalable adoptions across the region

LEVEL OF RESPONSIBILITY:

• Recognized within the organization as a thought leader in the area of expertise with service agreement sales
• Influences business decisions made by executive leadership
• Problems faced are complex and require extensive investigation/analysis
• Communicates with senior leadership regarding matters of strategic importance to the organization; conducts briefings with senior leaders in and outside of job function

EXPERIENCE/QUALIFICATIONS:

• HVAC Service Agreements related direct sales or accounts/sales management experience
• Knowledge of commercial applied HVAC market, hydronic systems, and products
• Ability to lead and work in a cross-functional environment
• Excellent verbal and written communication skills
• Willing to travel internationally for extended trips
• The ideal candidate for this position is an excellent communicator who possesses a combination of business acumen, industry experience, and technical and interpersonal skills. Experience with program management and a proven record as an effective leader/influencer is a plus.

EDUCATION:

• Bachelor's degree in Engineering with 12 to 15 years of HVAC experience
• Mechanical Engineering or HVAC-related discipline is preferred

EEO/AAP Statement

Carrier Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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