Senior Manager, Renewals (EMEA)

Department: Renewals

SLSQ227R440

While candidates in the listed location(s) are preferred for this role, candidates in other locations across EMEA will be considered.

We are seeking a Senior Manager, EMEA Renewals to lead and scale our renewals business across the region. This role is responsible for driving predictable recurring revenue, maximizing retention, and building a high-performing renewals team that partners closely with Sales, Deal Strategy/Deal Desk, and Finance.

You will own the EMEA renewals strategy, execution, and forecasting, ensuring we deliver exceptional customer outcomes while protecting and growing Databricks’ recurring revenue base.

The impact you will have:

Leadership & Strategy

• Build, lead, and develop a team of Renewals Managers across EMEA
• Define and execute the regional renewals strategy aligned with global GTM priorities
• Establish scalable processes, playbooks, and operational rigor for renewals
• Drive a culture of accountability, customer-centricity, and operational excellence

Revenue Ownership

• Own EMEA Renewals Bookings, Renewal Rate, On-Time Metrics, forecast accuracy, and renewal pipeline health
• Identify risks early and implement mitigation strategies to reduce churn
• Partner with Sales and Field Engineering to drive expansions and upsell opportunities at renewal
• Lead executive-level renewal negotiations for strategic accounts where required

Cross-Functional Collaboration

• Work closely with Sales on territory and account strategy and forecasting, Deal Desk / Deal Strategy & Pricing / Finance on pricing, terms, and approvals, and Strategy & Operations on forecasting, strategy and field communications and alignment
• Influence and contribute to global renewals programs

Operational Excellence

• Lead with an AI-first mindset
• Drive accurate weekly/monthly forecasting and reporting for EMEA
• Optimize renewal processes using data, automation, and tooling (SFDC, AI, Automation etc)
• Monitor key KPIs and continuously improve performance across EMEA
• Ensure compliance with contract terms and renewal policies

What we look for:

• 8–12+ years of experience in SaaS/PaaS and/or Consumption Led businesses, with significant exposure to renewals, sales, or customer success
• 3–5+ years of people management experience leading regional or distributed teams
• Proven track record of owning and exceeding renewal/retention targets
• Strong experience in complex, enterprise deal cycles
• Excellent forecasting and pipeline management skills
• Ability to influence cross-functional stakeholders at all levels
• Experience in data, AI, or cloud platforms
• Familiarity with consumption-based or usage-based pricing models
• Experience operating in EMEA markets (multi-country, multi-language environments)
• Strong analytical mindset with comfort using data to drive decisions