Senior Manager, Revenue Cycle Management

About This Role

iRhythm is currently seeking an experienced, motivated Manager, Revenue Cycle Management in our Manilla, Philippines Global Business Center (GBC). Our work environment is fast-paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today!

Key Responsibilities Include:

The Manager of Revenue Cycle Management provides strategic direction and operational guidance to Revenue Cycle operations and is responsible for directing all activities and leading teams including, but not limited to: Claims management, appeals and related functions.

•  Provide leadership to the GBC Revenue Cycle Organization including one or more team supervisors.
•  Direct all activities and lead teams within the GBC based revenue cycle.
•  Communicate with internal and external groups on recommended revenue cycle strategies.
•  Work with Enterprise Revenue Cycle Leadership to drive business process improvement by optimizing reimbursement and collections operations that improve patient access to our services and financial outcomes.
•  Train and onboard new team members
•  Monitor, evaluate, and review all reporting to continually evaluate GBC revenue cycle performance.
•  Partner with site leadership team to develop a customer-focused work environment.
•  Guide teams through periods of high growth.
•  Maintain confidentiality of patient data and medical records in compliance with HIPAA regulations

About you:

Minimum Requirements:

• 3+ years of experience leading teams focused on reimbursement and collections.
• 3+ years of supervisory experience in an environment providing direction to others.
• Working knowledge of claims processing and accounts receivable management
• Experience working with a high claims volume provider (.5-1M+ claims annually)
• Knowledge of support processes and the ability to identify and drive changes in productivity and scalability.
• Thorough understanding and experience with Customer Relationship Management Systems (preferably Salesforce.com) and call routing systems (preferably NICE InContact)
• Strong analytic skills and knowledge of reporting tools effectively presenting actionable insights.
• Demonstrated ability to work cross-functionally.
• Strong communication, problem solving and organizational skills.
• Must be able to work under moderate stress and pressure while maintaining a professional attitude.

Preferred Qualifications:

• Bachelor's Degree
• Business, marketing and/or management, graduate degree
• Process improvement and project management skills
• Experience in fast-paced, team-oriented, matrixed organization
• Experience with software-enabled device or healthcare IT preferred

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.

Make iRhythm your path forward.

What's In It For You

iRhythm GBS Philippines is committed to providing an exciting career path for every team member, with unlimited learning opportunities for you. Our key focus is to ensure a healthy and well-balanced work life, which is why we provide you with comprehensive health and life insurance benefits, with eligible dependent coverage. We offer a competitive compensation package and above industry standard paid leave benefits. 

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