Senior Manager, Sales Operations

SeaSpine is uniquely transforming Spinal Surgery with safe, fast, real-time solutions that give surgeons and hospital partners the confidence to deliver better outcomes to improve patient lives-NOW.

The Sales Operations Senior Manager is a key player in providing the structure and visibility needed to ensure the internal and distributor sales teams deliver maximum results. This role creates clear processes and solutions to support organizational imperatives and drive the implementation of new programs and opportunities. The Sr Manager Sales Operations is the liaison between the marketing brand teams and the Commercial Operations teams and the field sales organization. You will support and advance the work of SeaSpine internal sales and distributor partner teams with timely and relevant strategies and communications, develop and maintain internal reporting tools to measure the success of our efforts, lead the planning and execution of multiple projects and programs.

Your key responsibilities

Establish and enforce policies and procedures for the commercial organization

• develop and maintain operational business plans for program requirements
• provide input to strategy development of new operational processes
• coordinate activities cross functionally to obtain optimum production and utilization
• implement, enforce, and update standard operating procedures to ensure consistency with processes

Manage operating budgets and finances

• provide strategic input to budget planning process
• ensure budgets and financial performance align with business strategic requirements
• ensure assets, liabilities, revenues, and operating expenses are accounted for and reported and compile and evaluate financial data to ensure operating procedures meet business needs

Develop and deploy leadership and change methodologies and operational processes and procedures across multiple functions

• evaluate key business components in order to assess current performance standards
• identify areas of improvements
• develop improvement solutions
• ensure methodologies, processes, and procedures are simple and executable with manageable roll out plans
• consult with cross-functional teams to gain alignment on improvement solutions
• ensure methodologies, processes, and procedures are sustainable for future use and communicating changes and solutions to key stakeholders to gain buy-in

Drives the execution of multiple business plans and projects

• identify sales, distributor, and operational needs

• develop and communicating business plans and priorities
• remove barriers and obstacles that impact performance
• develop performance standards, measuring, and monitoring progress
• demonstrate adaptability and support continuous learning

Provide supervision and developmental opportunities for Sales Operations individual contributor team members

• select and train, mentor, and assign duties
• build and support a team-centric environment
• establish performance expectations and conduct regular performance evaluations and reviews
• provide team and individual recognition and rewards
• coach for success and improvement; and ensure diversity awareness
• promote and support company policies, procedures, mission, values, and standards of ethics and integrity

Ensures business needs are being met by

• evaluate the effectiveness of current plans, programs, and initiatives
• consult with business partners, managers, and other key stakeholders
• solicit, evaluate, and apply suggestions for improving efficiency and cost effectiveness and participate in and support community outreach events

Who you are

• Bachelor's Degree in business management or related field
• Consistent experience dealing with sales managers, third party distributors and sales agents
• Expertise in matters related to analytics, reporting, process design, and sales productivity related functions
• Consistent experience dealing with sales managers, third party distributors and sales agents, hospital and purchasing organizations, operations and customer service departments
• Master's degree preferred
• Medical device industry experience preferred with Spine industry background a plus

The anticipated salary for this position is$148,254 to$163,769 per year, plus bonus, equity, and benefits.The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years of experience within the industry, education, etc.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, religious creed (including religious dress and grooming practices), color, caste, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age (40 and over), protected medical condition (including cancer and genetic conditions), genetic information, disability (mental and physical), reproductive health decision-making, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, or any other protected status in accordance with all applicable federal, state, and local laws.

This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.