Senior Manager, SAP- Sales and CRM (m/w/d)

Collaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.

Nordson CORPORATION, a global leader in precision technology, is seeking a highly motivated and talented individual to join our team in Erkrath, Germany as a Senior Manager, SAP- Sales and CRM (m/w/d).

We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. 

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

The primary role of the Senior Manager, Information Systems – SAP Sales and CRM is to manage resources, processes, projects, stakeholders. The role will also have functional ownership of the Sales area in SAP as well as the CRM functions (C4C/CPQ). 

The Senior Manager, Information Systems works under the direction of the SAP COE Director. Works to understand client business functions and requirements, to expertly evaluate existing, new, and emerging technology and / or applications, which may provide solutions for the requirements and to provide expert leadership and assistance in implementing the solution to the client's satisfaction. The candidate understands the Nordson organizations and locations while keeping up to date on new business development. 

Role and Responsibilities

Managing resources includes; 

• Establishing stretch performance objectives and evaluating team members against the objectives 

• Assisting team members in their career development 

• Effective communication with team to exchange information, issues, project statuses, improvement opportunities, etc. 

• Administrative tasks such as expense reports, vacation request, etc. 

• May manage resources in other countries 

• Manage skill development of team members 

• May manage third party contractors 
  

Managing projects and IS delivery includes;

• Support and oversight of all projects 

• Provide expert functional knowledge 

• Ensure the project management system is timely and consistently updated to reflect project statuses 

• Responsible for the assignment of projects, project tasks, support desk tickets within functional area 

• Ensure integration with other functional areas and work well with other teams 

Functional Ownership means: 

• Ensuring a baseline is established for the functional area 

• Is self driven to have current knowledge of SAP innovations 

• Have an understanding of the capabilities of SAP's tools and knowledge what the software can and cannot do 

• Drive implementation of standard processes while meeting customer needs 

• Have a mindset of continuous improvement and simplification when designing, reviewing, and approving solution approaches 

• Assist IS leadership in development and execution of an SAP roadmap 

• The candidate must have an expert understanding of the functional or technical area assigned and a good understanding of the interrelationships with other functional areas, and strive to keep current on new technology development. 

• Have a good understanding of the processes before and after the area of expertise with a great cross functional understanding 

• Prepare and present regular status reports and dashboards to executive leadership, providing insights into project status, risks & issues, trends, and identified opportunities for improvement. 

• Collaborate with key stakeholders to understand business needs, priorities, and expectations. Support development of business cases and project charters. 

• Ensure strategic alignment through prioritization, resource capacity management, key result tracking and program management to achieve strategic vision. 

Skills and Qualifications

• Experience in the sales module in SAP ECC and S4P, and SAP C4C is a must.
• Was part of at least one successful SAP S4 implementation.
• A Bachelor Degree in Information Science, Finance, Math, Engineering or other technical / business field is required.
• Minimum of 10-12 years of Information Systems experience with 8 years business applications experience required or the demonstrated ability to meet the job requirements.
• Minimum of 5+ years of experience in a leadership role
• Project management skills are required. 

Travel

• Less than 25%.

Benefits

We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development.

About Nordson COPORATION

At Nordson CORPORATION, we understand that diversity and inclusion are vital to our success, and we are committed to creating a culture of belonging for all employees. We are an equal opportunity employer and welcome candidates of all backgrounds, experiences, and perspectives to apply.

Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included.

Interested? 

If you are looking for an exciting opportunity to join a team that is dedicated to service the whole EMEA organization the best way they can and are looking for an organization which values an inclusive and diverse workplace, please apply online with your CV. 

#LI-AD1