Senior Manager - Search, Evaluation Program Management - Apple Maps

Apple Maps is seeking a top-tier leader for our human evaluation team and ensure the quality and relevance of Maps features! We need someone to lead a team who provides data and insights to improve Apple's products and services, to inform strategic directions, and to improve the user experience. The ideal candidate will possess meaningful professional experience in data annotation, evaluation, and analysis. Do your best work at Apple!

Description

You will:

- Collaborate cross-functionally by partnering with analysts, data science, engineering and other teams across Maps and Apple to harness collective expertise and deliver exceptional user experiences.

- Oversee the team's efforts to design guidance to collect, grade, analyze, and interpret large sets of data.

- Lead the design and implementation of quality assurance protocols tailored to training data and model evaluation.

- Develop and implement comprehensive human evaluation strategies and tools.

- Define what high-quality data means across diverse projects and ensure these standards are met.

- Drive the development of manual and automated processes for multiple concurrent projects ensuring high-quality labeled data.

- Drive the execution and delivery of technical projects.

- Design and conduct experiments for evaluating rater quality, inter-rater reliability.

- Dive deep into both qualitative and quantitative data in order to bring forward actionable insights.

Preferred Qualifications

8+ years of leadership and people management experience

Experience with AI/ML/LLM

Experience using crowd sourced platforms like Figure-Eight and Mechanical Turk

Vendor crowd management a plus

Minimum Qualifications

5+ years of leadership and experience managing a team in a cross-functional environment

Extraordinary leadership, communication, and organizational skills

Meticulous, strong analytical and problem-solving skills

4+ years experience with Search Relevance and Search Quality

Knowledge of data quality concepts, challenges, and best practices

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .