Senior Manager Solutions (Field Engineering)

At hyperexponential we’re building the AI-powered platform that enables the world’s most critical decisions in a $7 trillion industry - which risks to take and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space autonomous vehicles make it to market or communities recover after major storms.

Until now insurance has been making billion-dollar decisions using outdated tools. We’re changing that. Our platform brings together data AI and human expertise to give insurers the fastest path from submission to decision - helping them move faster act smarter and take on more risk with confidence.

Backed by a16z Highland Europe and Battery Ventures we’re scaling globally - already trusted by nearly 50 of the world’s largest insurers with zero churn and billions in premiums flowing through hx.

What began as a single product in one market has rapidly evolved into a multi-product multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world’s first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates.

What makes hx different is the people who build it. Here impact isn’t tied to title or tenure; it’s defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you you’ll do the best hardest work of your life in a company engineered to endure.

If that sounds like you join us in building what comes next.

Solutions (Field Engineering) sits at the technical heart of hx’s go-to-market engine owning the ‘Technical Win’ in every opportunity. The team operates at the intersection of product sales and customer success working directly with underwriters actuaries IT leaders and security teams at some of the world’s most sophisticated insurers.

This is where deep technical capability domain expertise and commercial insight come together to solve complex problems and design solutions customers trust to run their most critical pricing and underwriting decisions.

The team thrives at the edge of what’s possible — tackling the hardest integration and implementation challenges where creativity rigour and technical depth are essential. Every engagement is high-stakes highly visible and directly influences both revenue outcomes and product direction.

This is a high-ownership collaborative environment where consistency of execution matters as much as innovation. Field Engineering doesn’t just support deals — it accelerates them de-risks them and shapes how hx shows up in the market.

This is a people-first leadership role focused on team performance coaching and operational excellence. You will be accountable for how effectively the Solutions Engineering team supports revenue while partnering closely with Sales Product and Customer Success to ensure strong consistent technical execution.

Check out our Field Engineering Candidate Hub for a behind the scenes look at the team you would be joining!

• Drive optimal win rates across qualified opportunities by coaching Solutions Team (Solutions Engineers and Architects) through discovery demos architectural workshops and proof-of-value engagements with clear technically and commercially aligned execution

• Drive optimal Technical Win conversion from proof-of-value to closed deals by analysing outcomes capturing learnings and refining how the team builds customer confidence

• Reduce sales cycle length and improve forecast accuracy by identifying technical risks early and partnering with Sales to proactively unblock deals

• Build and develop a high-performing engaged team through clear standards structured feedback and defined career progression pathways

• Establish consistent execution frameworks across discovery solution design and POV delivery using metrics and AI-enabled workflows to scale quality

• Partner cross-functionally with Sales Product and Customer Success to align technical execution with revenue goals and influence product direction

• Led or significantly contributed to Solutions Engineering or Solutions Architecture teams in a B2B SaaS or similarly complex environment

• Demonstrated measurable impact on presales metrics such as win rates POV conversion sales cycle length or forecast accuracy

• Built or improved presales processes (discovery frameworks demo structures POV execution) that brought consistency and quality to how technical teams engage with customers.

• Coached and developed individual contributors improving technical storytelling solution design and stakeholder management alongside experience (or clear readiness) in hiring onboarding and managing performance. Used data and metrics to drive team performance and accountability.

• Partnered effectively with Sales Product and Customer Success to align technical strategy with commercial outcomes

• Maintained technical credibility with customers senior stakeholders and internal teams by staying current with product capabilities guiding solution design and supporting the team through complex technical conversations.

• You prefer to stay hands-on as an individual contributor rather than building leverage through coaching and team development.

• You're uncomfortable holding people accountable to clear standards or providing direct feedback when performance falls short.

• You default to process over judgment or struggle to operate effectively in a fast-changing high-stakes environment where the playbook is still being written.

If reading our Culture Document leaves you feeling neutral rather than energized hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction and we want you to feel excited by the opportunity to grow with us.

Base Salary: $164000 - $227000

On Target Earnings: $200000 - $283000

Equity: We offer equity across all roles at hx making it a significant component of total compensation. Your talent partner will be able to share more details about this.

• $6000 training and conference budget for individual and group development.

• Full medical dental and vision package to fit your needs.

• Mental health support via Spring Health and Rula.

• Access to One Medical.

• Flexible vacation policy - take time when you need it.

• Pet discount plans retirement plan (401K) and discount programs available to employees..

• Top-spec equipment (laptop screens adjustable desks etc.).

• Regular remote and in-person hackathons lunch and learns socials and game nights.

• Team breakfasts and lunches snacks drinks fridge and a fun office at The Ministry

• Exceptional opportunities for personal development and growth as we build something remarkable together.

1. Virtual meet with Talent Partner to kick things off

2. Hiring Manager Interview with Urszula Etheridge Director of Solutions Engineering

3. Skills Assessments

4. Meet with one of Sales Leaders & Have Lunch with Urszula

5. Values Interview

6. We offer!

hxers are at the centre of everything we build. We know that progress depends on diverse perspectives and we are committed to creating an environment where everyone can thrive grow and make an impact. We recognise there is always more to do and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive.

Diversity is not just the right thing to do; it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences we strengthen our ability to question assumptions push boundaries and design solutions that endure.

If you're energized by complexity and motivated to grow we encourage you to apply and join our global team.

If this opportunity resonates with you we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications and we promise to provide feedback regardless of the outcome.

For more information about applying and to view other opportunities you can visit our careers page.

{{Base: $164000 - $227000 with a Commission variable of 25% bonus. Equity: We offer equity across all roles at hx making it a significant component of total compensation. Your talent partner will be able to share more details about this.}}

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.

What We Do

hyperexponential is building the decision infrastructure for the insurance ecosystem Backed by Andreessen Horowitz Battery Ventures and Highland Europe.We believe that by delivering on our mission we enable the world to take more risk - unlocking progress funding meaningful innovation and strengthening the systems that protect societies when it matters most.Our AI-powered platform transforms how insurers make their most critical decisions - how they understand and price risk. These are billion-dollar questions and we’re building the technology that answers them.

Why Work With Us

hx was built by the people who lived the problem - founders who left the industry to fix it. Backed by Battery and a16z expanding globally growing fast. You'll work with sharp people on genuinely hard problems with real ownership and the room to shape what the company becomes. Rare to find this much depth and this much runway.