Senior Manager Strategic Operations

Coinbase’s Physical Security (PhySec) team protects Coinbase’s people and places through proactive threat detection and mitigation employee training and empowerment and rapid employee‑centric incident response. The team spans:

• Executive Protection (at‑risk individuals travel residential and event security)
• Intelligence (threat management strategic intelligence backgrounds & talent diligence)
• Physical Security Operations / GSOC (global incident response guard force management cold storage and COE support)
• Security Systems & Technology (access control CCTV alarms radios physical security design)
• Strategic Operations (L&D metrics & reporting special projects procurement)

PhySec sits inside the broader Security & Privacy (S&P) organization and is tightly integrated with:

• Security Programs (TPM) who provide structure for large cross‑org programs
• Security Strategy / BISOs and Technology Risk who own the integrated security and technology risk posture
• Security Operations Engineering and Compliance teams across S&P and the company

The Senior Strategic Operations Manager  Physical Security (L7) is the DRI who connects PhySec’s work to the rest of S&P — ensuring our strategy OKRs metrics QBR content and ERM view show up consistently in S&P‑wide planning reporting and decision‑making systems.

What you’ll be doing (ie. job duties):

• Own strategy and quarterly/annual planning (OKRs QBRs MBRs) for Physical Security ensuring alignment with Security & Privacy and company priorities.
• Translate physical security initiatives into measurable business outcomes risk-adjusted investments and integrated KRIs reflected in enterprise dashboards.
• Build scalable operating systems — reporting service catalogs metrics and governance — that provide consistent executive visibility into risk incidents and capacity.
• Evaluate risk and return across the Physical Security portfolio; lead headcount budget and vendor strategy with clear start/stop/scale recommendations.
• Drive cross-functional execution of complex multi-region initiatives in partnership with S&P programs and stakeholders.
• Identify and implement AI and automation opportunities to reduce manual work and increase operational leverage.

What we look for in you (ie. job requirements):

• Demonstrates the ability to responsibly use generative AI tools and copilots (e.g. LibreChat Gemini Glean) in daily workflows continuously learn as tools evolve and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency cost and quality.
• Experience: 8+ years in strategy/ops/COS/risk/security; 5+ years at senior manager+ in tech security or financial services.
• Security domain fluency: Physical security ops and risk (GSOC EP threat intel EHS systems); effective with technical and non‑technical stakeholders.
• Business‑level risk management: Quantify risk/return tie investments to enterprise risk appetite and communicate tradeoffs to L7+/ET with imperfect data.
• Operational excellence: Design/scale OKRs QBRs KRIs dashboards and governance (P/PS RAPIDs) in high‑stakes environments.
• Executive communication: Crisp written/verbal narratives that convey risk impact and required decisions.
• Program/portfolio leadership: Drive multi‑quarter cross‑functional delivery; manage multiple programs and stakeholders to completion.
• Influence without authority: Align enforce standards and drive behavior change across teams you don’t manage (senior ICs managers XFN).

Nice to haves:

• Crypto/fintech or other highly regulated industry experience.
• Consulting corporate strategy or security program management background.
• Executive leadership support (chief of staff strategy lead or equivalent).
• ERM frameworks applied to security and technology risk.

Position ID:  P76341

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What We Do

Crypto creates economic freedom by ensuring that people can participate fairly in the economy and Coinbase (NASDAQ: COIN) is on a mission to increase economic freedom for more than 1 billion people. We’re updating the century-old financial system by providing a trusted platform that makes it easy for people and institutions to engage with crypto assets including trading staking safekeeping spending and fast free global transfers. We also provide critical infrastructure for onchain activity and support builders who share our vision that onchain is the new online. And together with the crypto community we advocate for responsible rules to make the benefits of crypto available around the world.

Why Work With Us

We have the opportunity to accelerate the pace of innovation in the world by building an open financial system. Our vision is to create more economic freedom in the world to help people control their own wealth start companies have financial privacy and participate in the global economy. And to get us there we focus build and move as a team.

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