Senior Manager, Strategy and Partnerships

Position Summary:

CAQH is a national alliance of leading health plans and providers that provides critical data and technology-enabled solutions to help streamline and simplify business processes. Partnering closely with our health plan and provider Board, CAQH transforms information exchange between healthcare industry segments to make transactions more efficient. CAQH has established a market leadership position in provider data management and patient eligibility solutions, and now seeks to expand its impact and reach by investing in new products and services in broader areas.

The Senior Manager, Strategy and Partnerships is a driven business strategist who works across the organization to drive new growth and innovation. This person will have the chance to develop product and market strategies, incubate and launch new solutions, and partner with innovative external companies across healthcare.

TheSenior Manager, Strategy and Partnerships will work with leaders across all parts of the organization, including Product, Business Development, Technology, and Finance, to understand unmet market needs, identify and size opportunities, develop strong business cases for investment, and partner with innovative companies to expand capabilities. This person will have the opportunity to explore and build solutions in fast-growing areas, like health information exchange, value-based care delivery, network strategy, and social determinants of health.

This is an excellent role for an early to mid-career professional looking to expand their strategy/consulting and general management skillsets, solve complex, challenging problems, build their market-facing voice and presence, and expand their professional network across healthcare.

The Strategy and Partnerships team is primarily focused on building external growth strategies and new product development opportunities and managing corporate partnerships.

This is a full-time, exempt and remote position and reports to the Vice President, Strategy and Partnerships.

Specific Responsibilities:

• Develop high-quality business strategies and recommendations through primary market research with internal and external business leaders and subject matter experts, using tactics such as focus groups, surveys, and interviews.

• Partner closely with the Product and Business Development teams to conduct secondary market research in support of new market explorations and strategic business decisions; examples include development of market scans, market maps, feature comparisons, and competitive battlecards.

• Leverage insights to lead focused problem-solving sessions with internal teams and engage in strategic planning sessions with business leadership.
• Collaborate with Product and Business Development leadership to develop new solutions across the solution development lifecycle, from overall strategy to product ideation and definition and business model development; work through buyer segments, pricing models, competitive differentiation, etc.
• Build and expand external relationships with corporate partners; lead strategic partnership prioritization and execution, including supporting due diligence activities, and defining joint value propositions, partnership structures, business arrangements, and governance models.
• Influence CAQH teams and leadership to adopt new ideas or pursue new business opportunities through strong strategic analysis and business case development.

• Present to executive stakeholders, including customers and corporate partners, to advocate for strategic recommendations or business cases (incl opportunity to present to CAQH executive team and/or Board of Directors).
• Represent CAQH in corporate partnerships, coalitions, task forces and committees that further the mission.
• Champion and support a culture of customer centricity, innovation, and strategic decision-making across the organization.

Skills:

• Intellectual curiosity.
• Strong critical thinking and problem-solving skills.
• Comfort with ambiguity; demonstrated ability to lead through change and self-manage competing priorities.
• Strong collaboration and team-building skills.
• Strong executive-facing presence and voice.
• Quickly develops advanced knowledge on new subjects or markets.
• Top-notch analytical abilities, expert storyteller, proven track record of translating expansive insights or data into an actionable set of recommendations.
• Motivated and resourceful self-starter.
• Willingness to challenge the status quo, propose creative solutions, and compel change.
• Communicate and simplify complex issues to a variety of audiences; tailor messages to fit and persuade (and inspire) specific stakeholder groups.
• Background in healthcare and health IT a plus.
• Proficiency in the MS Office Suite (e.g., Word, Excel, Office 365 and PowerPoint).

Required Experience:

• Bachelor's degree.
• 6+ years of professional experience.
• 3+ years strategy consulting or corporate strategy experience.
• Proven conceptual, analytical, and financial modeling skills.
• Experience conducting interviews, surveys, or focus groups with internal or external stakeholders.
• Experience gathering and analyzing market insights or competitive intelligence.
• History of quickly gaining credibility, partnering with business leaders, and exhibiting executive presence.
• Ability to travel up to 25% of the time.

Preferred Experience:

• MBA and/or other advanced degree (e.g., MD, PhD, JD, Master's) from a top-tier program.
• Healthcare experience.
• Experience in innovation, new product development, corporate development, or venture capital.

Certification Requirements:

None required.

WHO WE ARE

Named one of the "Best Places to Work" by Modern Healthcare for five consecutive years, CAQH has helped nearly 1,000 health plans, 1.6 million providers, government entities and vendors connect, exchange information and operate more efficiently. CAQH technology-enabled solutions and its Committee on Operating Rules for Information Exchange (CORE) bring the healthcare industry together to make sharing business information more automated, predictable, and consistent. CAQH Explorations researches opportunities to reduce the burden of manual processes in healthcare administration.

WHAT YOU GET

CAQH recognizes that its most important asset is its growing team of smart, creative, collaborative, forward-thinking and passionate professionals - and that a comprehensive employee benefits package is an important factor for them in choosing where to work. CAQH offers competitive compensation along with an extensive benefits package for all full-time employees, including medical, dental and vision coverage, tuition assistance and a 401k. We offer full-time remote work to all staff from any location and maintain a physical office (with many amenities) in downtown Washington, DC.

CAQH is an equal opportunity employer. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. CAQH will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.

This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.

Applicants have rights under the Family Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you are interested in applying for employment with CAQH and need an accommodation to apply for a posted position, contact CAQH Human Resources at 202-517-0436.

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