Senior Manager Strategy & Operations

• Define and execute the end-to-end partnerships strategy across accounting firms VC portfolio networks PE firms fintech app ecosystems and Airwallex's existing customer base as a distribution channel.
• Source negotiate and close partnership agreements owning the full lifecycle from first meeting through to measurable revenue impact and ongoing performance management.
• Build a repeatable data-driven channel playbook that compounds over time including ICP definition qualification criteria incentives enablement reporting and partner onboarding processes.
• Design and implement operational systems that scale us from initial customers to hundreds including onboarding and activation workflows pricing and packaging experiments process documentation and internal tooling.
• Own customer onboarding end to end working directly with CFOs and finance leaders to understand their workflows ensure a smooth implementation and shorten time-to-value.
• Translate customer and partner feedback into clear product insights and requirements for engineering helping shape the roadmap across onboarding integrations and core product experience.
• Hire lead and develop the operations and partnerships function over time setting the operating cadence metrics and standards for execution as the team scales.

• 7+ years of experience in strategy operations go-to-market or business development in high-growth environments such as fintech B2B SaaS or technology-driven companies.
• Demonstrated ability to design and run go-to-market experiments including pricing models market sizing and competitive analysis that inform commercial strategy.
• Proven experience working directly with senior external stakeholders such as CFOs finance leaders or VC / PE partners with strong executive presence in high-stakes conversations.
• Comfort working with technical products and data; you do not need to code but you are curious about how AI and finance systems work and can translate between technical and non-technical audiences.
• Strong bias to action with a track record of running fast scrappy tests and shipping impact rather than optimizing slide decks or theoretical frameworks.
• Excellent communication and stakeholder management skills with the ability to collaborate across product engineering sales and marketing to drive outcomes.

• Experience at an MBB or other top-tier management consulting firm or equivalent strategic experience in a leading technology or fintech company.
• Hands-on experience building or scaling partnership channels (for example with accounting firms VC/PE ecosystems or technology platforms) from zero to a repeatable playbook.
• Prior ownership of customer onboarding or post-sale operations for complex technical products sold to finance or enterprise stakeholders.
• Familiarity with AI data or infrastructure products and enthusiasm for shaping how AI and modern finance systems transform the office of the CFO.

What We Do

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide – including Brex Rippling Navan Qantas SHEIN and many more – with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale. Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career join us.

Why Work With Us

Airwallex was founded by people told their idea was unreasonable and we've hired that way ever since. We move fast think globally and give you ownership from day one. If you want to pioneer global finance at scale alongside the ambitious let's talk.

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