Senior Manager, Technical Program Management

What will you do at Nomad?

As Senior Manager, Technical Program Management at Nomad Health, you will have an amazing opportunity to have a major impact on the future of our Facility Experience Platform, using your creative intelligence and natural empathy for users to define delightful products which power the Nomad engine. We’re looking for an experienced leader to drive development of critical internal user experiences that are key to our goal of getting clinicians to the best job for them as quickly and effortlessly as possible.  This is a business-critical space, and Nomad has and continues to redefine how the entire industry approaches it.  You will be at the forefront of that.

Your Responsibilities:

• Own all-up technical program delivery by driving a team of Technical Program Managers focused on delivering new feature development through every stage of the agile software development lifecycle and provide agile coaching/support for multiple workstreams
• Define and drive improvements throughout our agile planning, execution processes, backlog management and work prioritization. Identify and drive improvements to the software development lifecycle and standard methodologies in agile engineering
• Collaborate with leadership on partner teams to identify future needs and prioritize development and delivery
• Collaborate with product, marketing, and development leadership to craft technical solutions and provide detailed specifications that satisfy scalability, reliability, and performance goals
• Lead trade-offs between cost, schedule, and customer benefit; and provide technical direction and guidance
• Go broad into the platform architecture to work with the engineering teams on delivering highly scalable and resilient solutions
• Create durable solutions that actively identify and resolve potential roadblocks with a hands-on approach
• Define and lead large scale programs across the team in a rapid development environment
• Use your awareness of Nomad’s current business environment & objectives in order to guide comprehensive program delivery and outcomes. Makes decisions (as appropriate) to adjust program outcomes to meet business objectives

Who Are You?

• 8+ years of experience in a Technical Program or Product Management role, working directly with engineering and design to build software products.
• 3+ years experience directly managing a team of Technical Program Managers
• Proven experience defining software and platforms for B2C or B2B products, preferably in a marketplace.
• You are an accomplished practitioner of Agile methodologies beyond simply running ceremonies and understand how to use and be Agile to best support the teams
• You have excellent project management skills, including active mitigation of risks to the plan, providing status updates, management of trade-offs to drive satisfactory completion of product/project, and facilitation of planning and governance activities with the team(s)
• Experience building strong relationships across different functions in the team and across parts of the organization
• Have a keen sense of team dynamics and how to continually tune and improve the team's process to keep things running effectively
• Strong analytical abilities, using tools and data to evaluate team success, process changes as well as the customer impact of feature delivery
• A high degree of competency in all phases of project management, including issue and risk identification and management, tracking dependencies and achievements and communicating overall project status
• Naturally curious and driven with a passion to make things better at every opportunity
• You make decisions based on data/metrics and believes in customer centricity

Additional Preferred Qualifications:

•   Recruiting technologies, ecommerce, or marketplace background strongly preferred.
•   Experimentation, and particularly A/B testing experience.
•   Experience with healthcare systems or labor marketplaces.