Senior Manager, Technical Solutions, Backline Engineering

While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations.

As a Sr. Manager of the Backline Engineering & Automation you will be responsible for managing a group of senior Apache Spark Backline Engineers along with a small team of Site Reliability Engineers (SREs). You will be responsible for overseeing day-to-day operations along with providing inputs for the tooling and automation of both support and SRE tasks. You will report to the Sr. Director of the Backline Engineering & Automation Team.

The impact you will have:

• Hire, train, and mentor a team of Backline Spark Support engineers who handle escalations from the Frontline team.
• Provide guidance to improve the Spark support experience within the Global Support Team.
• Hire, train, and manage SREs responsible for deployments and maintenance of regulated environments.
• You will oversee the development and implementation of processes and best practices to ensure reliability, scalability and performance of our production systems
• Collaborate with cross functional teams to ensure operational excellence

• 5+ years experience in Backline Engineering with at least 3 years of management experience
• Strong knowledge on Apache Spark and other big data technologies such as HDFS or Hive.
• Hands on experience building automation tools to improve productivity and overall operational efficiency
• Good knowledge of AWS services, including EC2, S3 and RDS. Knowledge of Azure and GCP is a plus.
• Experience in Python or another scripting language
• Knowledge of containerization technologies such as Docker and Kubernetes
• Experience with Linux system administration and troubleshooting
• Strong communication and collaboration skills
• AWS Certified Solutions Architect or DevOps Engineer certification preferred

Benefits

• Comprehensive health coverage including medical, dental, and vision
• 401(k) Plan
• Equity awards
• Flexible time off
• Paid parental leave
• Family Planning
• Gym reimbursement
• Annual personal development fund
• Work headphones reimbursement
• Employee Assistance Program (EAP)
• Business travel accident insurance

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