Senior Manager, Test Engineering

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The CyberSource team is looking for a talented Sr. Manager of Test Engineering with a passion for quality and testing. In this role, you will draw from personal test knowledge, expertise, and process innovation as well as industry advancements to move the needle and lead several CyberSource test teams. You will also advise Test Management/Software Development staff on the quality and risk of features being released, and you will actively collaborate with cross-functional teams including Product, Program Management, Development, Service Delivery/Operations, and Customer Service to coordinate and implement cross-project test engineering and development initiatives.

• Own full stack quality across multiple applications, features, and technology initiatives.

• Test Engineering point of contact for senior leadership stakeholders and cross-functional teams.

• Create high-level test engineering team goals and action plans to align with overall Product Development objectives.

• Emulate strong management and leadership principles with the capacity to engage, motivate, mentor and coach test engineers distributed across various geographical locations.

• Communicate and adapt presentations to a wide range of audiences regarding goals, planning process, project initiatives, team innovation and results.

• Implement, gather and report team/project metrics to track business value.

• Interview, Hire and On-board high caliber test engineers within planned budget and timeline.

• Accountable for the quality of test activities during the release of products to production.

• Act decisively and remove impediments for the test team.

• Investing appropriately in process changes, automation, tools etc. to reduce, improve and simplify the overall testing effort for the product.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience
Preferred Qualifications:
• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Should have 3+ years of experience as a Test Manager or Lead.
• Team/Service-oriented ability to lead and manage medium sized test teams.
• Experience with one or more programming languages including but not limited to: C#, C/C++, Java or Python
• Technical proficiency and experience with Web Applications, Web Services, IIS, .NET, Java, JavaScript, unit testing and RDBMS technology.
• Experience with one or more programming languages including but not limited to: C#, C/C++, Java or Python
• Experience leading a test engineering teams in an agile environment with past coaching and mentoring experience.
• Must be comfortable presenting and speaking to large groups of people.
• Knowledge or experience of financials/payments industry is a plus.
• Excellent written and verbal communication skills
• Be a technologist - confident of writing code/script to test applications or build test frameworks across different technologies.
• Be an advocate for quality, influencing the team to build quality into the release pipeline.
• Be an established self-starter who possesses a relentless drive to initiate change, raise the technical bar and deliver results.
• Must have experience in a technical capacity of quality methodology/release process/testing techniques to provide guidance to junior team members as required.
• Strong Unix and Windows skills, proficient with SOAP and RESTful API's

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 128,200.00 to 166,500.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.