Senior Marketing Coordinator

Do you excel in a fast-paced environment? Do you enjoy collaborating with team members to develop creative and innovative marketing concepts? If so, this job might be perfect for you. The Senior Marketing Coordinator is part of the Events Team within the Marketing department. This role is an amazing opportunity to learn and expand in your marketing career as part of a high-growth company. Responsibilities of this role require the candidate to be located in the Boston-Metro area to support with pre-event shipping logistics and various other in-person marketing activities.

Requirements

Responsibilities:

• Assist with CallMiner internal and external events, including CallMiner's flagship customer events
• Help support CallMiner's marketing and promotional material requirements such as swag, collateral printing, banner creation, booth skin designs, staff attire, etc.
• Manage various logistical components of event operations in both the US and the UK, which may include, but not limited to: F&B, meeting room reservations, A/V, internet, signage, registration, website updates, mobile app coordination, agendas, special events, and staff travel

• Fully enable onsite teams attending events with pre-event training
• Leverage the e-gifting platform to support sales, CS and other customer-facing teams with swag initiatives
• Manage post event data upload and tracking for proper attribution
• Travel to events to assist with set-up, event management, meeting coordination and post-event activities
• Work with Marketing Operations, Demand Generation, Product Marketing, Design and other internal and external resources to support company initiatives

Qualifications:

• A BA/BS degree in a related field

• A minimum of two years of professional experience, marketing preferred
• A detail-oriented approach and excellent organization and prioritization skills
• Strong verbal and written communication and interpersonal skills
• The ability to work independently and as a valued and contributing member of a team
• The ability to work on multiple projects concurrently and meet deadlines in a fast-paced organization

• Excellent problem-solving and troubleshooting skills
• Must be computer literate; preferred experience using Microsoft Office Suite, Marketo, Salesforce and other marketing platforms
• The ability to travel domestically approximately 20% of the year

Benefits

About CallMiner

CallMiner is the global leader in conversation intelligence. Powered by AI and ML, CallMiner delivers the industry's most comprehensive platform to analyze omnichannel customer interactions at scale. We help our customers to connect the dots between insights and action, enabling them to identify areas of opportunity to drive business improvement, growth and transformational change. CallMiner is trusted by the world's leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.

CallMiner's core set of values - from teamwork and ownership to success and joy - serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood.

Our strong commitment to a positive workplace has earned us the recognition of a 2021 & 2022 Top Place to Work by the Boston Globe and a 2022 Top Workplace USA by Energage.

Benefits + Perks

At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes quality medical, dental and vision benefits, life and disability insurance, reimbursement programs for both fitness and tuition, 401k matching, generous PTO including an annual volunteer day, paid maternity and parental leave, commuter benefits and more.

We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state or local laws.