Senior Marketing Operations Manager

Postman is the world’s leading API platform, used by more than 25 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

As the Marketing Operations manager, you will be responsible for leading and running the day-to-day marketing ops function, campaign ops, tools budget, insights/reporting, technology implementation, and leadership. This is a key leadership position reporting to the Head of Enterprise Marketing that requires a combination of strategic, analytical thinking, as well as execution. You will influence and impact speed to lead, nurtures, scoring and improve the customer journey in engaging with Postman’s Enterprise GTM. You will work across the GTM teams to develop the insights to measure the impact of marketing on the overall business. You will also manage the marketing technology used across the team to deliver on goals and plans, ensuring we are making the most of our technology stack. You will build and develop a high-performing marketing operations function. This role will partner closely with all global sales and marketing leaders to build a best-in-class marketing operations organization.

• Own our marketing systems architecture and strategy, ensuring that actionable insights pass seamlessly between marketing, sales and product systems
• Execute the vision for campaign reporting and track/report on key KPIs and funnel metrics that provide actionable insights to the management team
• Work directly with revenue operations to monitor, analyze, measure and report the health of marketing contribution to pipeline, program ROI, customer acquisition and penetration, lead acquisition and activity
• Drive data management to increase data integrity and global reach; own marketing database management and data requests (e.g. segmentation, list creation)
• Develop, implement, and disseminate metrics/KPIs about performance and outcomes through dashboards and data visualization tool sets to monitor business health, including marketing database hygiene, website traffic and conversions, performance integrity and accuracy, capturing insights and making recommendations
• Work cross-functionally and liaise with key stakeholders in marketing, sales & finance to understand challenges and opportunities that impact the sales & marketing funnel and pipeline
• Lead the vision for our marketing technology roadmap - audit and evaluate our marketing technology stack, including automation capabilities, lead processing, measurement and reporting

• 5+ years of B2B marketing leadership experience with specialization in marketing technology and operations at high-growth SaaS software companies
• Ability to manage multiple projects in a fast-paced, global environment with great attention to detail
• Ability to work cross-functionally across sales, marketing, product and finance to drive and influence pipeline and revenue growth
• Deep understanding of the sales and marketing technology landscape, with hands-on experience with Marketo, and analytical tools
• Ability to effectively develop and build new operational processes
• Excellent communication skills
• Strong work ethic / excellent time-management skills

At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

This is a remote role & the reasonably estimated compensation for this role ranges from $132,000 - $179,000, plus the competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

Postman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.