Senior Marketing Operations Manager

Job Description:
Who We Are:
So, you've heard about being #addedtocart
At Cart.com, our mantra is "Be Brand Obsessed". Why? Because we know that our lives are shaped by the brands we interact with daily. As a new disruptor in e-commerce, Cart.com's mission is to not only help brands scale seamlessly, but also build a deeper connection with their customers. We obsess over the brands we serve and the things they care about, and that passion is what drives us to provide a consumer experience like no other.
Since our founding in 2020, Cart.com's one-of-a-kind e-commerce platform has quickly redefined how brands operate online. With our end-to-end world-class tools and services, we empower brands to manage their stores, find more customers, and deliver their products in one seamless experience. It is our mission to give brands the same capabilities as the world's largest retailers so they can do more of what they love-getting their great products into the hands of amazing customers.
We are always looking for entrepreneurial, innovative and determined humans who are eager to creatively transform the e-commerce space. Sound like you? Come hop on the brandwagon and discover what Cart.com is all about.
Cart.com is building a community that is committed to living out these 6 core values:

• WE ARE OBSESSED WITH BRANDS: We live for brands and are fanatical about their success.

• WE THINK BEYOND THE BOX: We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.

• WE DON'T GIVE UP: No one expected this to be easy. We are resilient- we dig in and keep going.

• WE SPEAK UP: Every person here has an obligation to question norms, voice concerns, and offer their perspective.

• WE WORK TOGETHER: We work with integrity and respect, ask for help, and extend the same help to others.

• WE ARE HUMAN: Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.

The Role:
Cart.com has grown rapidly and is looking for a Senior Marketing Operations Manager who will partner with our CMO and VPs of Marketing to further accelerate our growth. You will help to lead our Marketing Operations function by working to optimize demand generation, orchestrate lead flow, define and measure KPIs, perform analyses to inform strategic decisions and processes, and execute accordingly to drive top-line growth, funnel success, and efficiency.
The ideal candidate is a self-starter who exemplifies ownership, enjoys delivering impact in fast-paced environments, and is a world-class partner to leaders and teams. This person will be a member of our cross-functional Go-to-Market and Revenue Operations team that will help unlock the next stage of Cart.com's growth.
What You'll Do:

• Partner with senior leadership in the Marketing organization to drive demand generation and revenue growth
• Leverage Marketing tools (e.g., HubSpot) and data-driven analyses to help guide strategic and tactical decisions needed to help our Marketing and Sales teams succeed
• Define key Marketing metrics, working with Internal Analytics team to track and draw actionable insights from trends
• Build scalable, cross-functional processes in partnership with campaign owners to test and optimize campaigns and help improve marketing efficacy
• Understand sales funnel and collaborate with Revenue Operations to improve conversion rate
• Ultimately, adopt ownership mindset for Marketing Operations

Who You Are:

• You have proven knowledge of B2B Marketing, Account Based Marketing, marketing technology ecosystems, and tech or startup industry challenges and solutions
• You possess an in-depth understanding of the Marketing funnel
• You have cross-functional experience partnering with multiple C-Level/VP stakeholders
• You have a strong sense of ownership and strong verbal & written communications skills

What You've Done:

• You have 5-7 years' experience in B2B Marketing Operations, Business Operations, and/or top management consulting firms
• You have 2+ years' HubSpot experience with familiarity with all primary Marketing Automation/Hub functionality
• You have hands-on experience leading large-scale Marketing projects
• You have a Bachelor's degree in Marketing, Advertising, Analytics, Business, or a related field

Nice to Haves:

• Advanced certifications in HubSpot or similar tools (e.g., Marketo), Salesforce, and/or Tableau
• Experience in Marketing and familiarity with Revenue Operations
• Experience working in Tech or eCommerce startups

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.