Senior Marketing Technology Product Manager

We are looking for a Senior Marketing Technology Product Manager to develop and lead our Data Unification & Enrichment strategy as we shape the foundation of internal and external customer experiences and personalization. We want a leader with a passion to innovate, an entrepreneur who likes working backward from the customer and tackling complex ambiguous problems. This is a mission-critical role with substantial scope, complexity, executive visibility, and has a large opportunity for impact.

You will drive strategy, execution, and management of our efforts around identity resolution to help Thomson Reuters rapidly scale our digital customer experiences - being equally comfortable leading projects and both internal and external partnerships. You will ensure that our technology systems work together seamlessly leveraging data to realize customer experiences and efficient operations; our money is spent wisely and that we operate in a coordinated way in the market.

If you are passionate about creating a seamless customer journey and skilled in the systems and processes required to bring that vision to life this is the role for you!

About the Role

In this opportunity as Senior Marketing Technology Product Manager, you will:

• Develop and drive strategy around Data Unification and Enrichment, business benefits and outcomes enabled via the execution and implementation of the platform.
• Be a visible Subject Matter Expert on relevant topics including unified customer profiles, data platforms & identity resolution.
• Document business use-case scenarios and expected outcomes in the context of Identity Resolution across the data lifecycle.
• Develop and present POV's around our approach to Data Unification & Enrichment and how it will drive the business outcomes.
• Making complex marketing technology initiatives real, end-to-end, with a cross-organization virtual team; being highly cooperative and confident in driving from conception to global execution to support global strategy.
• Build capability roadmaps and constantly explore what is possible with evolving digital tools as a thought leader with the marketing community.
• Select and manage data service providers and partners to ensure effective execution at enterprise and segment levels.
• Serve as an internal champion for data and technology initiatives. Help marketers and digital product managers adopt best practices and available customer data.
• Ensure the launch of new data, segmentation and profile capabilities and evolutions of the platform go smoothly (testing, post-launch monitoring & burn-in process and overall set up for long term success).
• Establish and maintain successful relationships with a complex set of cross-functional stakeholders across marketing segments peers and leadership.

About You

You're a fit for the role of Senior Marketing Technology Product Manager if your background includes:

• 5+ years of professional relevant experience as a product manager working with and/or developing data products.
• Demonstrated experience building data platforms and orchestrating data signals to enable personalized experiences.
• Proven experience managing marketing technology systems with a track record of delivering business results through a data-driven ecosystem - notably leveraging intent and identity resolution to optimize customer engagement.
• Capable of analyzing complex data sets and delivering actionable business recommendations
• Background of leveraging third party tools to integrate systems
• Ability to run and support a strong prioritization process that creates clarity for stakeholders on what will happen, and what will not happen.
• Strong communication skills with demonstrated ability to articulate and evangelize a strategy at every level of the organization.
• Exceptional analytics and quantitative acumen with understanding of tools like marketing mix models, multi-touch attribution, data management platforms, customer segmentation, and/or customer identity management.
• Excellence understanding of digital customer journey and user experience principles.
• Background of leveraging third party tools to integrate systems.
• Bachelor or Master's degree in data science, business, technology, or equivalent degree.

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

#LI-JK3

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.