Senior Media Specialist

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Senior Media Specialist works within the 2U Learning division as part of the Media Operations team. As a member of the media operations team, they will be directly involved in coordinating and executing various media and post-production workflows from acquisition of raw media through final delivery of academic products. They will also work with all ancillary post-production related equipment and peripherals that enable the ingest, transcode, video editing, audio mixing, video quality assurance, and delivery of media assets. This role will collaborate with internal 2U stakeholders including the Media Operations and Video Production and Post Production teams, video editors, external vendors, and on occasion university partner faculty to support our mission to deliver dynamic and quality academic content.  A successful Sr. Media Specialist will have strong technical, editorial, organizational, and problem solving skills to help manage the video/media post-production process. The position requires someone who has the ability to meet tight deadlines, can seamlessly juggle multiple projects simultaneously, is an excellent communicator, applies intuitive decision making, and has a keen eye for detail. 

Responsibilities Include, But Are Not Limited To:

• Support media operations and post production staff in managing various aspects of media workflows/processes
• Communication between internal stakeholders and vendors, regarding video/media requests, project requirements, and deadlines
• Create, maintain, and recommend improvements to the systems, processes, and documentation of the Media Operations team on an ongoing basis
• Help to provide guidance and training to newly hired Media Coordinators, troubleshoot issues that are flagged from the video editing team, and oversee monthly metrics and data analysis reporting for the Media Operations team
• Provide oversight over various special projects and requests related to media operations functions included complex partner asset requests, continuous improvement initiatives, and advanced editorial requirements for particular media assets
• Coordinate course post-production schedules, ingest, editing, video quality assurance, and final delivery assignments, and help track and maintain media asset deliverables via various systems and reports
• Execute file-based ingest workflows of various formats of acquired raw media, including on-location, studio, and remote recorded media, including troubleshooting technical issues as they arise with support from Engineering team
• Gather and apply various technical and editorial metadata to both raw and final media assets within our media asset management system, IPV Curator
• Take on additional duties and responsibilities as required

Things That Should Be In Your Background:

• 5+ years of professional video/digital media post-production and/or media operations experience 
• Proven ability to exercise sound decision making in a fast-paced environment
• Experience with Digital/Media Asset Management software, and/or Product/Project Management Systems--Atlassian, Jira a bonus
• Familiarity with metadata best practices with media management environment
• Working knowledge of related post-production software including Adobe Creative Suite (Premiere, After Effects, Photoshop), and/or other NLE systems. Video editing skills are preferred.
• Understanding of various media formats including resolution, size, and video frame rate. 
• Experience with various technology and software solutions such as Google apps, Microsoft Office, Amazon Web Services, Slack and overall web-savviness
• Impeccable verbal and written communication skills with the ability to communicate in a courteous, tactful, and concise manner
• Supremely organized, uses good judgment, and capable of handling multiple projects and priorities simultaneously
• A positive, proactive and collaborative attitude

This is a hybrid position requiring at least two days per week at our office in Lanham, MD.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, U.S.benefits include: 

• Medical, dental, and vision coverage
• Life insurance, disability, and 401(k) employer match
• Employee stock purchase plan
• Free snacks and drinks in-office
• Generous paid holidays and leave policies, including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: [email protected]. 

About 2U Inc. (NASDAQ: TWOU)

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.