Senior Messaging Engineer - REMOTE

The Senior Messaging Engineer at C.H. Robinson will be responsible for the design, support, and maintenance of the Enterprise Messaging Infrastructure including Exchange Server 2013-2019, Exchange Online, and email gateway products. You will have a high level of ownership from the design, implementation, and ongoing support of all Messaging based systems and applications. You will leverage your experience maintaining, troubleshooting, and optimizing to provide recovery for all Messaging systems supporting our global, Fortune 200 company.

C.H. Robinson recognizes the importance of workplace flexibility. We are committed to providing a remote-friendly work environment, both now and in the future. Our global technology teams will continue to have the flexibility that enables you to work where you are most effective, whether that be remote or in the office.

Responsibilities:

• Ensure the availability, operational stability, and security of all messaging systems
• Provide 3rd level support for all messaging systems
• Analyze requirements, design, build and test solutions and enhancements
• Lead projects and/or assignments and deliver a successful implementation
• Identify improvement opportunity and drive the efforts
• Contribute to the migration of on-premises applications to cloud solutions
• Collaborate with other Technology teams to deliver world-class services and solutions
• Prepare all necessary documentation and processes to enable ongoing support
• Provide after-hour support as needed
• Participate in weekend Disaster Recovery exercises as needed (typically quarterly)
• Collaborate with internal partners to build partnerships and take a team approach to solving problems
• Comply with technology service management governance, standards and polices
• Stay current on latest technology findings, trends, features, and functionality by researching market trends, reading new knowledge that has been created, attending trainings, and reviewing release notes

Required Qualifications:

• 5+ years work experience in a Messaging Engineer role
• Strong experience in design, deployment, and support of Microsoft Exchange (2013-2019) and O365 (Exchange Online, Security and Compliance Center, Email Integration, Azure)
• Prior experience with DMARC/DKIM/SPF, Email Gateway/Protection Solutions, and Archiving Solutions
• Strong overall understanding of infrastructure technologies and ability to integrate within current Messaging environment
• Familiar with basic security principles (certificates, identity management, authorization, etc.)
• Prior experience managing a messaging system at an Enterprise level
• Basic experience with Powershell or Azure automation
• Bachelor's degree in a technical field or equivalent work experience and a high school diploma/GED

Preferred Qualifications:

• Strong written and verbal communication skills with the ability to communicate in a clear and consistent manner
• Strong analytical, teamwork, and customer engagement skills
• Excellent time management, organizational, and problem-solving skills
• Ability to work independently and in a team-oriented, collaborative environment
• Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Paid time off (PTO)
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.