Senior Network Engineer

Senior Network Engineer

SFM - The Work Comp Experts

Work somewhere you love

SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength. SFM emphasizes work life balance, and our benefit package is designed to assist you navigate your work-life journey.

Our benefits include:

• Affordable Medical, Dental, Vision Insurance, HSA, FSA
• Flexible hybrid work environment
• Traditional and Roth 401(k) plans with company match
• Company contributions to help pay off student loans
• Monthly home internet allowance
• Free life insurance, STD & LTD
• Opportunities for annual gainshare bonus
• Pet insurance
• Generous PTO
• 9 paid holidays
• Paid parental leave
• Annual company-wide volunteer day
• Discounts on gym memberships, fitness apps and weight loss programs
• Adoption financial assistance

Visit our careers page to learn more about working at SFM

About SFM

Since 1983, our mission has been to be the workers' compensation partner of choice for agents, employers and their workers. In that time, we've expanded to well over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.

The role

The Senior Network Engineer leads, implements, and supports the organization's network infrastructure technology. This position plays a critical role in ensuring the organization's network infrastructure is secure. SFM is a leader in the Workers' Compensation Insurance industry and our proprietary software system is key to our success. Ensuring that our systems are secure is critical to the company's business model. This position will provide leadership and high-level technical support for securing the company's network and data, as well mentoring other team members'. You will work closely with management and makes recommendations for advancements in network security technologies and practices and works on projects as needed. Apply to today and discover why employees choose to grow their careers at SFM. This position is not a remote role, but hybrid work is available; some in office time is required. This position is located in Minnesota and the chosen person must live in MN

What You Will Be Doing

1. Provides technical leadership in the design and implementation of networking technologies including switches, routers, VLANs, VPN's, LAN/WAN, wireless and external connections such as internet, disaster recovery site, and remote offices.
2. Preserves the safety and integrity of all network systems and data while minimizing downtime for critical systems, including maintaining highly available and redundant network
3. Oversees the creation and maintenance of documentation as it relates to network configuration, network mapping, processes and service records.
4. Maintains and supports VoIP networking infrastructure including periodic updates to routers, switches and related
5. Works closely with management and provides guidance on the technical direction of the department as well as playing a key role in the budget process.
6. Participates in developing responses to internal & external audits, penetration tests and vulnerability assessments as they pertain to network hardware and
7. Acts as the subject matter expert on more complex matters and performs work with high degree of autonomy and may provide end user training to achieve efficient utilization of LAN/WAN.
8. Acts as a Security Committee member and attends the monthly Security Committee meetings providing updates to discussion topics and action items identified during these
9. Takes a leadership role in the department and provides guidance on infrastructure and handles the most complex matters while maintaining appropriate interactions.
10. Maximizes the performance of the network and communication systems by monitoring performance, optimizing usage, and tuning hardware and software
11. Leads key projects for the department and works to implement technologies that will help improve the company's security posture as well as increase efficiencies.
12. Provides leadership and high-level technical support for securing the company network and data and mentors other team members, such as network engineers and System Administrators.
13. Maintains high level of professionalism and ethics, while exercising discretion and confidentiality and delivers excellent customer service.
14. Designs, writes, and maintains both system documentation and network diagrams for the enterprise.
15. Follows company best practices for problem resolution and tracking and communicates status to customers in a timely manner.

What We'll Love About You

• Bachelor's in computers science, information technology, engineering or related field, preferred.
• Six or more years' experience in network administration.
• Experience working within a cloud-based environment desirable.
• Current industry standard certification such as CCNA, CCNP or JNCIA.
• Expert knowledge with various types of technologies such as Cisco Router configuration/monitoring/updating, network switch configuration/monitoring/updating, SSL/VPN, TCP/IP, VLAN, DMZ, and Internet networking technologies including Point-to-Point connections and DNS.
• Advanced knowledge working with security technologies including firewalls and secure authentication.
• Ability to provide solid levels of system up-time by proactively maintaining systems and security protocols.
• Ability to follow directions, understand and adhere to team procedures and company best practices.
• Strong verbal and written communication skills, with emphasis on documenting abilities.
• Excellent customer service skills and ability to work with a variety of users.
• Displays integrity, respect, and confidentiality.
• Ability to lead and mentor others
• Proven leadership skills and willingness to help others.
• Highly organized and detailed oriented.
• Able to work independently with minimal direction along with ability to work within a team setting.
• Strong prioritization skills and able to achieve goals in a deadline driven environment to in a dynamic environment.
• Must be a Self-starter
• Proficient in MS Office software applications (Excel, Word, etc.)

Physical Requirements

Regular attendance is required. Work takes place in a semi paperless environment within an office setting, either on business premises or remote location, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. While performing the duties of this job, the employee is regularly required to talk or hear, and maintain concentration and focus. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. SFM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, status with regard to public assistance, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

SFM Companies, EEO/AA Employers. SFM is a participant of E-Verify. Applicants have rights under Federal Employment Laws.