Senior Network Engineer

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. 

Miratech has coverage across 5 continents and operates in 30+ countries around the world. We currently have R&D centers in Ukraine, India, Poland, Spain, Slovakia, Canada, and our headquarters in the US. As we continue to expand globally, we are seeing India, the United States, Canada, Argentina, and Brazil rapidly evolve into key growth areas in the Miratech network. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Our ForeverRemote work culture offers you the utmost flexibility that comes with remote work.

Job Description

We are looking for a Senior Network Engineer to join our team.
Network Operations is responsible for managing the global network and security infrastructure. The team performs multiple operational tasks, projects, and engineering aspects in routing, load balancing, monitoring, and optimizing the network. The Network Operations Center (NOC) is the foundation of the Global Network Operations team which provides active monitoring and remediation of incidents, alerts, and any infrastructure stability issues. The team is also responsible for automation to quickly identify and resolve issues.

Responsibilities:

• Provide 1st/2nd line technical support and incident management, monitoring for circuits and hardware. Report and track carrier issues, and hardware RMA’s.
• Manage operational network maintenance activities and implement changes.
• Provide monitoring and fault management and remediation of alerts. Tuning and optimization of monitoring systems.
• Assist with root cause analysis of incidents.
• Assist with periodic network reviews and analysis.
• Help with the establishment of operational procedures and support documentation.
• Review, track, and update network operations policies, standards, and documentation.
• Assist with the development of the network management platform adoption, configuration, and tuning.
• Complete Daily network checks and operational handover duties.
• Participate in shift rotation coverage.
• Jump on the command Center bridge to troubleshoot the network issues. 
• Review service now requests and follow the change management cycle to complete the requirement.

Qualifications

• 4 – 7 years experience in IT infrastructure operations or support role.
• Knowledge of network of network routing and switching technologies and routing protocols.
• Experience with various Cisco equipment (routers, switches).
• Experience with F5 load balancer, Cisco NX OS, Cisco ISE & Z scaler cloud. 
• Knowledge in cloud computing network domain.
• Formal technical certification such as CCNA/CCNP and any cloud computing certification.

Nice to have:

• Experience in scripting and programming skills (Python, Ansible, Terraform).
• Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Additional Information

All your information will be kept confidential according to EEO guidelines.