Senior Network Engineer

Voted Boston's #1 Best Place to Work by the Boston Business Journal in 2023!

Why Arbella?

At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.

Other perks include: • On-site gym and fitness classes and one-on-one personal training• On-site nurse, nutritional counseling, and mental health resources• Full-service cafeterias• Free shuttle service to Quincy Adams T Station• Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and

Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-

led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development

programs • Colleagues who genuinely care about each other

Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.

It's no wonder our employees have voted Arbella one of the Boston Business Journal's "Best Places to Work" every year since 2009, and #1 in 2023!

Under minimal supervision, the Senior Network Engineer role will participate in the development and support of Network and Voice / UC technology solutions. A Network Engineer's main responsibility is to design, plan, configure, implement and monitor computer networks including network infrastructure services, video, data, and voice across all locations. Network types include WAN, LAN, WLAN, VOIP, VLAN, VPN, SD-WAN, NETOPS & Data Center. The Network Engineer provides direction and solutions for all aspects of network infrastructure & system standards. They design and administer network systems by setting up and applying policies and access defined by Security. They maintain network environments and provide support to all users to troubleshoot, diagnose and resolve any issues that occur on the enterprise network.

Network Engineers also configure and maintain network load balancers, hosted / unified IP voice & collaboration services UCaaS, Maintain and operate infrastructure standards DNS, DHCP, NTP etcEngineers must be able to effectively develop solutions by devising plans for the network, submit them to enterprise architecture for approval, and be abreast of the latest developments in the technological arena. Engineers need to comprehend and execute on delivery of networking and voice UC technology requirements for the premises of their organization or clients. They are also responsible for optimizing the network's performance, stability, resilience, and overall network availability and align for technical roadmap.

Key Responsibilities:

• Understand business requirements.
• Understand and promote Arbella standards, guidelines, and policies for implementation, use, and support of technology.
• Maintain advanced knowledge of assigned technologies and technical disciplines; always expanding scope of knowledge.
• Assist in the development and delivery of business cases.
• Lead small or medium size efforts to include direction of technical teams and drive decisions with minimal supervision.
• Coordinating efforts of assigned work with other team members and third party vendors.
• Prepare cost and time estimates for work.
• Conduct technology evaluations.
• Provide technology solution recommendations that meet established business requirements.
• Prepare and maintain operational system documentation, technical designs, and specifications.
• Create and execute system integration, test, and production implementation plans.
• Identify, develop, and promote process improvements and best practices.
• Lead in analysis, resolution, and communication of complex problems and issues.
• Mentor junior team members.
• Participate in recruitment and candidate evaluations.
• Prepare status reports on the progress of assigned tasks or projects.
• Perform after-hours system implementation, maintenance and support as required.
• Participate in 24/7 on-call coverage as required.

Key Requirements:

• Demonstrates broad knowledge across multiple technologies domains Route/Switch/Data Center/VOICE & UCaaS
• Must possess intimate knowledge of Dynamic Routing, Software Defined Network (SDN), SD-WAN technologies, MPLS, VPLS, VxLAN, VRF, VPC, VOICE/UC, Cisco networking and Avaya technologies, MSFT TEAMS Architecture |Teams Voice| PowerShell.
• Knowledge of hybrid multi cloud network architecture.
• Strong knowledge of perimeter technologies such as Next Gen Firewall, Network Load balancing, DHCP, DNS, VPN, BGP, OSPF, SIP/RTP
• Industry experience with key networking and Voice Systems PBX/UCaaS technologies and well-established relationship with vendors as well as relationship with various forums and experts
• Ability to work across disciplines and in a matrix environment to deliver results through influence and collaboration.
• Ability present/collaborate complex topics to all levels of staff.
• Demonstrates technical leadership for the respective technologies.
• Demonstrates collaborative leadership and be the advocate for the network and voice team.
• Azure network Administration experience a plus.
• B.S. degree in information systems, computer science or related field or equivalent working experience.
• 4+ years in technology infrastructure network, voice, unified collaboration, Data Center architecture, network management, network security adherence, and related specialties.
• Industry Certifications a plus: (CCNP, CCNA, MSFT-Teams Engineer, Security +, Network +).
• Strong knowledge in technologies including Cisco Route & Switch, Nexus, Cisco Firepower, NXOS, Cisco IOS, OSPF, BGP, SDN Meraki, HPe Aruba, Clearpass, Netscaler (SDX/ADC) SIP/RTP Avaya Systems & MSFT UC TEAMS VOICE, VMware,
• Experience managing multiple mid to large size projects and initiatives.
• Industry vendor knowledge and well-established relationships
• Effective speaker, collaborative worker and good writing & documentation skills.
• Able to translate complex technical information and implications in business-oriented language.
• Experience with enterprise Architecture Review Board Network Design Authority.

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