Senior Network Engineer

Objectstream is an award-winning small business supporting the Federal Aviation Administration (FAA) for the last 15 years. We offer a competitive benefits package to our employees which includes M/D/V, 401k matching, and other benefits. The passion and dedication of Objectstream employees continually supports our growth and success. We develop strong, dedicated, unified teams committed to our core values.

Responsibilities:

- Database maintenance (log review, performance analysis and reporting, data loading, and extraction)
- Network maintenance (back-up, upgrades, updates, patching, installation)
- Software maintenance and deployment (upgrades, updates, patches)
- Hardware maintenance and deployment (installations, equipment upgrades and updates)

- Provide Tier 1 and Tier 2 level help desk support by interfacing with customers, monitoring systems and troubleshooting and analyzing problems
- Provide help desk support for agreed-upon core hours
- Provide an after-hours on call schedule to be published one month in advance
- Log and document all help desk requests with defined pertinent information to support analysis and reporting

Requirements:

Bachelor’s degree in engineering, math, or science

15 years of relevant experience

8 additional years of relevant experience will be considered equivalent to a degree

Must be able to obtain a security clearance

Must be able to effectively communicate with customers

Remote work is allowed