Senior Network Engineer

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Technology Solutions & Services (TSS) is a key function within Informa’s fifth division - Global Support – which provides business services and function-specific expertise to our four commercial divisions.

TSS has responsibility for key enterprise technology disciplines that underpin day to day business operations including Strategy & Technology Change, Enterprise Architecture, Enterprise Technology, Customer Technology, Technology Operations, and Information Security.

Job Description

As our Senior Network Engineer, you'll play a key role in supporting the worldwide Informa networks, working with the other network engineers who are based in Dubai, USA, UK, India and the Philippines. This role requires a highly experienced, knowledgeable and self-motivated team player, able to take sole charge of global front line network support for the hours of the day when the engineers in the other locations are out of the office.

As well as general support duties, you will take sole ownership of assigned ongoing project activities such as worldwide networking infrastructure upgrades and relocations. On a day to day basis you will support the LAN/WAN/Wi-Fi and the remote access solution at all our offices across the world. Using ITSM tools you will manage incidents, requests and changes to support our colleagues and be involved in networks projects such as designs, procurement and deployments for new and existing sites.

Qualifications

• CCNP level in Routing & Switching
• Considerable experience of experience in network engineering 
• Significant experience working with vendors and professional services providers
• High levels of technical documentation & reporting
• Experience of investigating and managing network related incidents
• Broad experience of network automation
• Understanding of network patterns and approaches
• Experience in Zscaler ZIA, ZPA and ZDX implementation and management. ZCCA-IA level
• Meraki switching ECMS1.0 and ECMS2.0
• Experience of Meraki wireless design and support
• Experience of cloud computing platforms such as AWS and Azure
• Experience in network monitoring tools such as Broadcom DX Netops Spectrum or Solarwinds

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include: 

Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely •

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks •

Broader impact: take up to four days per year to volunteer, with charity match funding available too

Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves

Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year

• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. 

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