Senior Network Engineer

POSITION SUMMARY

KKR is looking to add a cloud and IAC-focused Network Engineer to our NYC-based team. Candidates should have extensive knowledge of traditional network architectures (L2/3), BGP / OSPF, and Cisco equipment, but also cloud networking concepts and management standards. This includes AWS (core focus) and, ideally, Azure. Experience with Terraform (or equivalent technology), and the IaC management paradigm, is required. The Global Network Engineering team is responsible for managing connectivity for KKR’s global operating presence (> 30 sites across 16 countries), multiple datacenters, and a globally distributed cloud presence across EMEA, APAC, and North America. This is an on-site position (4-5 days) at our downtown office at 4 World Trade Center.

RESPONSIBILITIES

• Escalation point for Tier III support issues that are escalated from Tier I and II
• Provide Infrastructure services in all areas needed: LAN, WAN, cloud environments, network security and network monitoring, configuration and troubleshooting
• Working with our business and the engineering team to successfully implement secure LAN/WAN, wireless, and Data Center network solutions
• LAN and Data Center Fabric routing and switching design, configuration and deployment in small to very large environments
• WAN routing design, configuration and deployment in small to very large environments
• Provide network engineering consulting services, including: assessment, design and implementation of secure network products/solutions
• Apply vendor best practices to client environments under your management
• Assist the design, development, implementation and ongoing management of client infrastructure and systems
• Identify, diagnose, and resolve network problems including network connectivity, traffic utilization
• Interface with third party vendors
• Utilize exceptional interpersonal and customer service skills to improve and maintain client relationships
• Campus LAN/WAN routing and switching solutions (Cisco is a must, Nexus strongly preferred)
• Cloud knowledge with AWS & Azure
• Network Access Control, including Cisco Identity Services Engine (ISE) implementation design, configuration, and deployment is a plus
• RF design & Wireless LAN Surveys
• RF Troubleshooting and tuning
• Cisco WLAN (WLCs, Prime)
• Provide after-hours coverage as part of an on-call rotation schedule and for client upgrades
• Maintain, develop and grow client documentation
• Assist with monthly reports, and recommendations for Managed Services Clients
• Stay current with industry and technology news, trends and best practices

QUALIFICATIONS

• 7+ years of experience
• Prefer at least CCNP-level (Cisco Certified Network Profession) working knowledge
• Prefer AWS Solution certified
• Bachelor's degree in a technical discipline, or equivalent work in an IT related field.
• Excellent troubleshooting and analytical skills
• Ability to prioritize and manage time effectively
• Passionate about, and dedicated to the client experience
• Excellent written and verbal communication skills
• Outstanding attention to detail
• Strong documentation skills
• Communications (Written and Oral) - Communicates well. Writes clear, precise, well-organized documents.
• Analysis Skills - Identifies significant problems and opportunities. Analyzes problems and people in depth.
• Team Player - Reaches out to peers. Overcomes we-they. Leads peers to do what is best for company.
• Ideal candidate will be teamwork-oriented, passionate about technology and possess an excellent work ethic and communication skills.
• Any MSP or Professional Services experience would be beneficial
• 4+ years of networking experience, including configuring, analyzing & troubleshooting enterprise networks