Senior Network Operations Engineer

Senior Network Operations Engineer

About Vestmark

Headquartered outside of Boston, MA, Vestmark is a leading provider of portfolio management and trading solutions for the wealth management industry. Supporting over $1.5 trillion in assets and 5 million accounts, Vestmark is a trusted partner to some of the largest and most respected wealth management firms, offering an innovative SaaS platform and comprehensive suite of outsourced services. Founded in 2001 with the mission of improving investment outcomes for all investors, Vestmark is a privately-owned company on the forefront of innovation and disruption of the FinTech industry.

The Team

The Vestmark Managed Services Team is dedicated to the daily operation of hosting the VestmarkONE Platform and its supporting infrastructure in data center and AWS. The team is responsible for the design, provisioning, monitoring, and operations of infrastructure, networks, and databases to support the VestmarkONE SaaS Platform. The team offers a great opportunity to experience a wide range of technologies and challenges as we strive to provide best in class hosted services to our growing customer base. Scalability, Security, and Disaster Recovery are the fundamental challenges the team takes on every day. 

You Are

A smart, dedicated Network Engineer who is ready to play a key role in supporting and improving the platform of a fast-growing SaaS company.  You are excited about helping to upgrade to a state-of-the-art software defined network (SDN) in our current data centers as well as embark on our migration to cloud computing.  You enjoy working with all aspects of network and related infrastructure components. Fixing and improving networking to improve performance, reliability and scalability is exciting to you. You enjoy being involved in all aspects of the platform, not just networking but are passionate about the role that networking plays in the success and stability of our customer environments. You're well versed in existing trends, tools and best practices but consider them a baseline to leverage and improve upon.  You champion other people's great ideas as passionately as you do your own. You are accurate, focused and detail-oriented without losing sight of the big picture. 

You have 10 or more years of experience and a portfolio that demonstrates strong skills in the following...

• Works on complex network issues; documentation, analysis and resolution of escalated tickets. The successful candidate will be a self-starter who exceeds with minimal supervision and can switch between incident remediation and critical project work. 
• Designing, implementing, upgrading and supporting networking and security infrastructure.
• Hands on experience managing co-located production Data Centers in virtualized and cloud environments.
• Design and maintenance of network monitoring and performance analytics.
• Configure, upgrade, and troubleshoot routers, switches, firewalls, load balancers and proxies.
• Vendor management and building relationships with service providers.
• Utilization of network management tools to maintain accurate network diagrams for design, configuration and troubleshooting.

You also have a good basic understanding of and a desire to learn more about...

• Storage systems using network infrastructure
• Cloud technology platforms such as AWS and AZURE.
• High performance and secure network technologies like Cisco ACI.
• Microsoft technologies such as Windows Server, IIS, Active Directory, DNS, Windows Clustering
• VMware network technologies such as VSwitches, Virtual Port Groups, VShield and NSX.
• Incident management and documentation tools such as Confluence and Jira.

Responsibilities

• You will be the lead on troubleshooting complex networking issues related to performance, capacity and scalability.  This will require working closely with the data center network engineers, as well as VMS organizations responsible for configuring and supporting the VestmarkOne software and infrastructure platform. 
• Support key infrastructure components with focus on network infrastructure, including monitoring and configuration management tools.  
• Participate in troubleshooting issues across the stack (hardware, network, applications, database, storage). Troubleshoot advanced system issues such as performance and reliability.
• Key stakeholder on new projects to redesign existing network infrastructure based on Software Defined Networking.
• Plan and manage projects to improve operational capabilities, address technology updates and build capacity for anticipated growth. Will need the ability to prioritize between multiple competing projects.
• Participate in cross-organizational efforts to design new solutions or improve existing ones.
• Contribute to the specification, acquisition, deployment, installation, configuration, and administration of new equipment with focus on network infrastructure
• You will mentor and provide leadership for junior members of the team with emphasis on networking.
• Participate in 24/7/365 on-call rotation, that includes night and weekend shifts, and be able to resolve Critical System issues.

What Vestmark Offers

• Vestmark offers the ability to develop strong relationships with colleagues who enjoy collaborating, a flexible work-life balance, managers who respect and listen to their ideas and a competitive salary and benefits.
• Vestmark also offers a strong value-based culture while working on challenging projects in an exciting Fintech industry committed to helping regular investors reach their goals.