Senior Network Security Engineer

Senior Network Engineer

TIAA has a new opportunity for a Sr. Network Engineer who will support our Network Security Operations Services team. This role will interact heavily with the Federated Operations community. This role will have day-to-day responsibilities for the operational effectiveness and stability of the enterprise network with a focus on security services. This includes firewalls and proxies, both on-premise and in the cloud.

The primary responsibilities will involve fault and event management, along with providing customer support for both incident and change management. The ideal candidate will have experience with ITIL processes, customer support, firewall management (Palo Alto), proxy management, and possess the ability to work in a collaborative team environment.

A critical aspect of this role is to manage and support the network aspects for the Network Security Service programs for Internet and Remote Access connectivity and for corporate expansion and integration. This role will have responsibility for managing the technical solutions that will carry TIAA into the future and support a period of tremendous change; leading with influence and a balanced approach to quality execution, stability, and world class customer support.

Key Responsibilities and Duties

• Provide support to the team for on-premise and cloud proxy solutions, in addition to firewall services, including policy management, site-to-site business VPN's, and end user remote VPN.
• Understand, and provide support for the full platform product life cycle.
• Support the platforms and determine the best operating model that enables our people to be productive 7x24 regardless of geography.
• Participate in service reviews, continually improving our service.
• Conduct network assessments to validate an enterprise baseline and provide context for future network directions.
• Perform daily operational duties, including fault management, incident management, and ticket management.
• Provide support and technical guidance for an extremely growing global infrastructure.
• Process customer requests for network configuration updates, such as firewall and proxy changes.
• Write, augment and maintain operational documentation.
• Define and deliver selection of appropriate tools and target state connectivity solutions, service management, and service catalog integration.
• Make recommendations on integration strategies, platforms, and application infrastructure required to successfully implement desired solutions providing best practice advice to other teams.

Educational Requirements

• Bachelor's Degree Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
7IC

Required Skills:

• Minimum of 3+ years of experience supporting, monitoring, configuring, and implementing enterprise networks with diverse solutions from multiple vendors on a large enterprise and global scale
• Minimum of 3+ years' experience working with ITIL detailed practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business
• Minimum of 3+ years of hands-on experience with Palo Alto firewall services
• Minimum of 3+ years' experience working with network infrastructure suppliers and service offerings such as: Cisco, F5 Networks, Palo Alto, Riverbed, Zscaler, Blue Coat, AT&T, Lumen and Telstra
• Experience with using vendor API's to create automated workflows

Preferred Skills:

• Minimum of 2 years' experience with automation and/or scripting technologies such as Ansible and Python
• Minimum of 2 years' experience with security design principals ensuring secure, scalable and supportable network services
• Hands-on technical experience with proxy services, both cloud and on-premise, such as Zscaler and Blue Coat
• Possess a Professional Certification(s): such as CCIE, CCNP, CompTIA Network+, etc.
• Familiarity with network and data center architecture to include cloud architectures in design, implementation and operations such as MS Teams, AWS, Workday;
• Hands-on experience working with Cisco FirePower/ASA
• Proven track record of technical experience with network technologies, tools and platforms
• In-depth understanding of the design, operation and regulatory aspects of global networks
• Knowledgeable of remote access and SaaS solutions

#LI-VR1

Base Pay Range: $90,800/yr. - $151,300/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

For Applicants of Greenwood residing in Brazil (English), click here.

For Applicants of Greenwood residing in Brazil (Portuguese), click here.

For Applicants of Westchester residing in Brazil (English), click here.

For Applicants of Westchester residing in Brazil (Portuguese), click here.