Senior Ongoing Relationship Manager

• Title: Sr Ongoing Relationship Manager, Game Services 
• Location: Tokyo, Yotsuya-sanchome 
• Department: Account Management, Game Services 
• Contract: Full-Time, Permanent

PTW is seeking an Ongoing Relationship Manager to oversee our existing business and drive new revenue growth within the video games industry in Japan. This individual must be a consultative, highly motivated Relationship Manager who can cultivate and build long-term relationships with developers and publishers, present PTW services, liaise with operations, negotiate contracts, and manage client relationships. 

This role is ideal for someone who is engaging, personable, enthusiastic, and results-oriented, with a keen eye for detail. Growth will be driven through relationship building and exceeding existing business revenue targets. The successful candidate will have a proven track record of surpassing expectations by cultivating and growing relationships. They will also have an in-depth knowledge of the video games industry, an understanding of the challenges clients face, and a genuine passion for games. 
Note: This is an individual contributor role, and candidates must have knowledge of video games. 

• What You’ll Be Doing 
• Managing relationships with our existing business accounts in Japan games services market. 
• Attending client meetings, presentations, trade shows, etc. 
• Presenting PTW services in line with client briefs. 
• Creating effective solutions that align with client requirements. 
• Cross-selling PTW services to our existing clients. 
• Collaborating with Delivery and support teams to maximize client engagement. 

• 5+ years of experience in account management. 
• Proven track record of exceeding targets through relationship building. 
• Excellent presentation, communication, and interpersonal skills. 
• Ability to forecast opportunities. 
• Self-motivated with strong organizational skills. 
• Motivation, creativity, adaptability, unquestionable ethics, integrity, and team player mentality. 
• Strong 360-degree strategic thinking. 
• Ability to influence and drive results in a complex business environment, including effective communication with all levels from senior executives to working groups across all functions. 
• Excellent communication skills in Japanese and English 
• Passion for video games.

• Permanent & Fulltime with Competitive Salary.
• Group Insurance Benefits coverage.
• Paid personal and sick leave.
• Flexible & remote work model.
• Company provided laptop and phone.
• Fun, diverse, inclusive and collaborative work environment.

Who we are:

PTW is a provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, and 1518. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

Welcome to PTW, Family of Brands