Senior Operations Analyst - Individual Annuities (Remote)

At The Standard, you'll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what's right - across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.

Ready to reach your highest potential? Let's work together.

What You'll Do

As a Senior Operations Analyst within the Individual Annuities group, you'll play a key role in delivering a best in class experience to The Standard's MVP channel partners. Using Lean problem solving, you'll identify and lead department wide process improvements, create operational efficiencies aimed at creating capacity to support sustainable growth, and improve both customer experience and organizational performance.

Key responsibilities

• You'll be a primary point of contact for channel partners engaged in The Standard's MVP program. You'll use insights gained through service support, to identify longer term process improvement opportunities.
• You'll apply Lean methodologies including A3 problem solving and value stream mapping to deliver continuous improvement in Annuities operational support and organizational performance.
• You'll own the relationship between Annuities Operations and other key functions, including compliance, model office, actuary, sales and producer services. Through collaborative relationships, you'll work with your cross functional peers to develop and implement improvements and measures. You'll establish best practices for building and growing the relationship between operations and our internal partners.
• You'll stay current on all initiatives related to the Annuities business, and understand their impact on the department. You'll keep the department informed of changes in compliance related rules, and ensure the department is prepared to support those changes. You'll lead the efforts to update forms, systems, and processes related to these initiatives. You'll understand risk related to key controls, and support managers in review and sign off of ICFR controls.

The Skills and Background You'll Need

• 5-7 years' experience in financial services or insurance, with 3 years' progressive experience in individual annuities, or a combination of equivalent experience and education.
• High school diploma required. Advanced training in data analysis, problem solving and process improvement highly desired.
• Experience with Lean problem solving, including A3 methodology.
• Demonstrated strong written and verbal communication, training, and leadership skills
• Advanced knowledge of annuity products, including the effects of financial, legal, or tax consequences desired.
• Experience work with insurance industry software desired

• Demonstrated skills in interpreting and applying accounting principles and technical or legal information to practical situations.

Traits of a Successful Candidate

In addition to hiring against the job responsibilities and requirements, successful candidates clearly demonstrate the following key characteristics in their work:

• Adaptability
• Collaboration
• Communication
• Critical Thinking
• Customer Focus
• Results Orientation

What You'll Get From Us

• A collaborative, customer centric environment that will support your career development.
• A company culture embracing employee flexibility, remote work options and
• Culture of caring - for customers, employees and the communities where we work and live.

#LI-Remote

Note: The Standard is required to provide a reasonable estimate of the salary for this role when hiring a Colorado resident. The salary for employees working in Colorado in this role is listed below. The Standard's package also includes incentive plan participation and comprehensive benefits including medical, dental, vision, retirement, and paid time off.

• Please note, eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range:
$62,000.00 - $108,800.00

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.