Senior Operations Engineer (Virtualization)

If end date is listed, the posting will come down at 12:00 am on that date:

• Maintains responsibility for all aspects of digital equipment, applications and/or systems administration, including implementation, configuration, coordination, control, maintenance, troubleshooting, testing, usage monitoring and the development of systems infrastructure within Digital Infrastructure
• Performs installations, upgrades, and may perform backups of software and hardware applications
• Designs, writes, implements and performs backup and restore procedures, and monitors processes
• Administers and maintains system stability
• Troubleshoots software and hardware failures and identifies net problems when they relate to digital equipment

Key responsibilities include:

• Coordinates complex software releases, system upgrades and patches with internal teams, and resolves complex problems
• Plans, manages and forecasts system resources; evaluates and/or recommends purchases
• Creates multiple internal tools and develops automation scripts
• Leads development of tools and processes to support operations and administration of Ameren's systems (OS, platforms, and devices)
• Plans for future of the system backup plan
• Leads the design of disaster/system recovery and testing
• Leads audits and investigates high failure rates and documents new procedures for support teams(s) as well as other tech teams, recognizing trends around failure rates and proactively devising and implementing diagnostic tools
• Leads location specific projects and coordinates enterprise projects
• Builds relationships with customers to ensure complete end to end user support monitoring SLAs and that all expectations of the business are being met
• Engages stakeholders across business, Digital and leadership teams, with the goal of building integrated and automated solutions that match desired business outcomes
• Collaborates with other Digital departments to provide problem resolution and excellent service to user community, and helps set service level expectations
• Vets new technologies and compatibility with Ameren's capabilities
• Leads application of existing and emerging technologies to business problems to create practical solutions and efficiency opportunities
• Coaches less experienced co-workers and provides feedback to enhance skills and knowledge
• Mentors less experienced co-workers
• Supports training and college recruiting for co-workers

Qualifications

• Bachelor's degree required, preferably in computer science or related field
• 5+ years of relevant experience
• Consideration will be given to candidates with nine or more years of relevant experience in lieu of the degree requirement.

In addition to the above qualifications, the successful candidate will demonstrate:

• Expert knowledge of at least one platform (e.g., infrastructure, operating systems, telecommunications networks, specialized systems administration) and working knowledge of others
• Expert knowledge of the definition, design, and implementation of infrastructure and solutions
• Working knowledge of database management or administration and source control
• Expert knowledge of current system administration tools and scripting languages
• Expert knowledge of Ameren software applications to diagnose and repair problems
• Expert knowledge of Virtualization platforms and working knowledge of others

Additional Information

Ameren's selection process includes a series of interviews and may include a leadership assessment process. Specific details will be provided to qualified candidates.

#LI-Hybrid

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.