Senior Organizational Change Management Specialist

Division or Field Office:

Office of HR & Corporate Services

Department of Position: Strategic Communications Dept

Work from:

Home Office, Erie PA Salary Range:

$76,115.00 - $121,586.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Supports critical enterprise strategic initiatives of high complexity by providing change management plans that drive user adoption enabling projects to realize projected business results more quickly. Leads or facilitates projects of high complexity focused on uncovering process improvements.

• The successful candidate will work from the Home Office in Erie, PA.
• The Hiring Manager will also consider candidates for an Organizational Change Management Specialist II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.

Duties and Responsibilities

• Acts as a business liaison responsible for change management plans for enterprise programs/projects of high complexity.
• Partners with program/project sponsors in defining program/project impacts, change management strategy and scope, and measures for change management success in the earliest phases of project planning.
• Creates and implements fully integrated cross-functional change management plans that identify the timing and sequencing of all targeted tactics, the impacted audience, and measures that will be used to evaluate success.
• Designs and delivers stakeholder analysis, and communications plan to facilitate the execution of change initiatives. Spearheads and maintains the design, development and implementation of robust change management communication and training plans aimed at supporting audiences along the change continuum from initial awareness up through commitment.
• Leads large, highly complex projects focused on determining how new technologies and innovations can support reengineering business processes and lead to more sustainable, repeatable and quantifiable business process improvements. Creates and manages message platforms to effectively communicate ideas to Employees.
• Collaborates with the corporate program management office (PMO) to ensure that synergy and consistency exists to drive enterprise strategic initiative success
• Serves as the primary resource for change management expertise for key strategic initiatives of the organization.
• Matures the organizational change management discipline across the enterprise using Prosci methodology.
• Assists in training and development of less experienced staff, including those new to role. Serves as a resource to other analysts providing guidance and feedback as required.
• Assists with larger, projects as the highest complexity.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

Competencies

Self-Development

Collaborates

Cultivates Innovation

Instills Trust

Decision Quality

Values Diversity

Nimble Learning

Customer Focus

Optimizes Work Processes

Ensures Accountability

Information Management Skills

Job-Specific Knowledge

Using Tables And Graphs

Qualifications

Bachelor's degree in a related field and five years' related experience, required.

In-depth knowledge of change management principles and methodologies required. In-depth knowledge of strategic planning, organizational design, and strategic communication required. Familiarity with ERIE's business processes and practices preferred. Certifications in change management methodologies such as Prosci or Certified Change Mgmt Professional (CCMP) preferred.

Physical Requirements

Climbing/accessing heights; Rarely

Driving; Occasional (

Lifting/Moving 0-20 lbs; Occasional (

Lifting/Moving 20-50 lbs; Occasional (

Ability to move over 50 lbs using lifting aide equipment; Rarely

Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)

Pushing/Pulling/moving objects, equipment with wheels; Rarely