Senior Organizational Change Manager

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Lead the OCM activities of large scale, complex, cross-functional initiatives, playing a key role in ensuring that change initiatives meet program objectives by increasing associate adoption and usage.

Develop and apply a set of targeted, actionable OCM plans, including communication plan, coaching plan, sponsor roadmap, resistance management plan and training plan for large complex projects

Drive communication plans through design, development, delivery and management of communications, to all levels of organization to ensure support, awareness and engagement with the change initiative

Work with executives including senior leadership to define the overall OCM strategy

Create and manage measurement systems in order to track utilization, adoption, and proficiency of change

Work with project teams in integrating change activities into the overall project plan

Monitor communications flows. Identify ways to reduce misinformation, collect feedback, and measure communications effectiveness

Conduct readiness assessments, evaluating results and presenting findings in an easy to understand and logical manner

Identify performance or resistance gaps and develop corrective action plans

Collaborate with business, training, communication, marketing teams to support project implementation

Plan/conduct focus groups with employees including senior leadership and executive staff and analyze findings across the organization

Lead organizational change management strategy sessions for continuous process improvement

Coach and mentor organizational change management team members

Review/modify organizational change management framework, tools and templates

Education/Experience:

Bachelor's degree in Business Administration or related field or equivalent experience. Master's degree preferred. 5+ years of organizational change management. In-depth knowledge of Change Management operations, policies, procedures, standards and existing technology and systems environments. Project and program management experience.

Licenses/Certifications:

Change Management Certification (e.g.PROSCI) preferred

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.