Senior Paralegal, Risk Management & Dispute Resolution

An overview of this role

In this role, you will assist in the management of matters ranging from internal claims, disputes, and concerns with current and/or former vendors or customers. This position will manage GitLab’s e-discovery program, create processes for and manage incoming requests, organize and draft responses (at the direction of counsel), assist with litigation matters, hold process creation and management, and organize a docket of required communications. This role will report to the Senior Director of Risk Management & Dispute Resolution. 

What you’ll do  

• Act as the DRI (“Directly Responsible Individual”) with respect to complex / strategic projects, legal matters and e-discovery
• Guide other Paralegals, and personally develop and add information and content to internal knowledge-base repositories and playbooks
• Manage GitLab’s e-discovery program in collaboration with the Information Technology and Information Security teams, including acting as the DRI on GitLab’s e-discovery toolset; collection and preservation of electronically stored information across various data sources; and drafting and issuing of legal holds.
• Manage case dockets, and prepare and review subpoena and discovery responses.
• Engage leadership across the organization to proactively address requests and projects
• At the direction of leadership, research legal, regulatory and industry standards to identify areas of improvement to enable GitLab to meet best-in-class standards
• Identify and design new processes and procedures with regards to requests from internal stakeholders
• Maintain and audit varying types of records

What you’ll bring 

• Minimum of 8+ years experience working in a law firm, in-house legal department, or combination of both, in a paralegal capacity with emphasis on litigation; and/or at an e-discovery vendor or managed service provider
• Paralegal certification preferred but will consider comparable experience in lieu of certification
• Experience with e-discovery processes, forensic data collections and evidence handling.
• Demonstrated ability to successfully manage cross-functional projects and work on tight deadlines
• Exceptional written and verbal communication, organizational, and analytical skills
• Ability to adapt and willingness to work on a variety of projects and types of requests
• Strong attention to detail and affinity for use of various types of technologies including Slack, G-Suite, Microsoft Office and other applications
• Proactive, dynamic and result driven individual with strong organizational skills
• Ability to learn and use GitLab

About the team

The Risk Management and Dispute Resolution (RMDR) division of GitLab Legal & Corporate Affairs (LACA) is responsible for informing and guiding GitLab’s risk management strategies as well as managing internal and external investigations, litigation and other dispute resolution. We seek to support resolution across a wide range of topics, including responding to subpoenas and discovery requests, drafting and revising legal documentation, managing investigations and negotiating and drafting agreements. It is our goal to proactively address and resolve these matters in support of GitLab’s business objectives, coordinating with internal business partners across the company whenever appropriate.

You can learn more about the Legal & Corporate Affairs team and its other functions here.  

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.