Senior Payroll Administrator

Job Description

Location: Louisville KY, Canton MA, Minneapolis MN (Hybrid)

This is a hybrid position primarily based in Louisville KY, Canton MA or Minneapolis MN locations. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

We give you a world of potential

Computershare has a tremendous opportunity for a Senior Payroll Administrator to join our growing team.

Our Shared Services teams support all of our business lines behind the scenes. Across the world we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team.

Become part of our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.

A role you will love

Payroll is part of the Global People Team and operates within a shared service environment delivering a range of related systems and services. Payroll is a business-critical operation and requires working at pace, subject matter competence, operational compliance, and customer service to fulfil its obligations. It touches on every aspect of the business in terms of paying people and time challenges are faced every pay cycle and annual basis.

The Sr. Payroll Administrator is a payroll generalist role, responsible for providing consistent payroll service and support to all locations and business units across the North America payroll department. The role will ensure accurate and timely preparation and processing of the company's bi-weekly payrolls and support enquiries from employees and line managers.

• Prepares, reviews, reconciles the company's bi-weekly US payroll.
• Corrects timesheets in an accurate and timely manner, processing off cycle payments as necessary.
• Complies with agreed processes and identifies any process improvements.
• Processes withholdings, deductions, wage garnishments, or other special payroll actions and changes affecting net wages.
• Addresses payroll issues/inquiries.
• Follows wage policies, procedures and work methods associated with assigned duties.
• Maintains current knowledge of city, state, provincial, local, and federal legislation affecting payroll.
• Contribute to the attainment of team KPIs and SLA measures.
• Observe etiquette and deliver an excellent standard of customer service.
• Effectively manage business enquiries including more sensitive employee enquiries.
• Ability to work in a team is especially important.
• Performs related duties as assigned and completes any other tasks necessary for administering a company's payroll process.

What will you bring to the role?

• High school diploma or general education degree (GED) and one to three years related experience and/or training; or equivalent combination of education and experience.
• Detailed working knowledge of US payroll, including statutory requirements such as year-end reporting.
• Knowledge of payroll and people systems.
• Minimum of 3 years' experience in working as part of a larger team and in a Shared Service environment requiring collaboration across a number of different teams and functions.
• Experience in working within a large high-volume payroll team for a multinational organization.
• Experience in working within a third-party payroll provider environment.
• Proficient knowledge of office programs, in particular Microsoft Excel to manipulate and analyze data. ADP Workforce Now experience required.
• Participate and contribute to the team initiatives/ objectives and drive to develop operational controls and processes.
• Good communication skills.
• Develops strong working relationships.
• Ability to meet deadlines.

Rewards designed for you

Parental leave. We offer paid parental leave, flexible working, and a caring and inclusive culture.

Health and wellbeing. Our health and wellbeing rewards can be tailored to support you and your family, even your pets. These include medical, dental, vision and a wellness reimbursement.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Save for your future. We will support you along your retirement savings journey with 401k matching and tax-advantaged flexible spending plans that include healthcare, dependent care, and commuter.

Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.

Employee Share Plan. Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.

Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

#LI-DW1 #LI-Hybrid

About Us

A company to be proud of

We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

About the Team

Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.