Senior Payroll & People Operations Specialist

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

Job Description

We are seeking a highly skilled and adaptable People Operations Specialist. The ideal candidate will have over 5 years of experience in international payroll, a strong command of English, and the ability to thrive in a dynamic, international work environment. This role requires a collaborative team player capable of working within a globally distributed team. The position is based in Madrid, with a hybrid work model requiring office presence twice a week.

Key Responsibilities:

• Monthly Payroll Coordination: Run and coordinate monthly payroll processes for EMEA countries with support from local payroll providers. This includes managing salary, holiday accrual, commissions, incentives, equity, health and income protection, and pensions.
• Employee Benefits Administration: Coordinate the enrollment, changes, and terminations for employee health and pension programs.
• System and Process Improvement: Collaborate with key business stakeholders to define, design, and implement system, process, and reporting enhancements to ensure accurate payroll processing.
• Primary Payroll Contact: Serve as a primary contact for all EMEA employees and third-party service providers regarding payroll inquiries and local taxation requirements and changes.
• Cross-Functional Collaboration: Work closely with Finance & Accounting teams to ensure alignment and accuracy in payroll-related matters.
• Ad-hoc Requests: Address and resolve ad-hoc employee requests related to payroll, benefits, and the entire employee lifecycle.

Qualifications

• Experience: Minimum of 5 years of experience in international payroll (preferably countries like: France, UK, India, also Spain...) .
• Language Skills: Fluency in English and Spanish (French is a plus).
• Adaptability: Ability to adapt quickly to a very international and fast-paced work environment.
• Team Player: Strong team player with the ability to work effectively within a global, distributed team.
• Location: Office-based in Madrid with a requirement to be present in the office twice a week.

Preferred Qualifications:

• Knowledge of EMEA Payroll Regulations: Familiarity with local taxation requirements and changes within the EMEA region.
• Strong Communication Skills: Excellent verbal and written communication skills to interact with employees and stakeholders effectively.
• Analytical Skills: Strong analytical skills to identify and implement system and process improvements.

If you are a dedicated and experienced payroll professional looking for a challenging and rewarding temporary role in a vibrant international setting, we encourage you to apply.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.