Senior People Operations Specialist

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us - even you! 

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.  

With $100M+ in fundraising to date, HealthJoy has garnered workplace awards for Inc.’s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the People Team making that happen.

Benefits  & Total Rewards

• Support the management and administration of People processes, programs, and policies including benefits, audit, payroll, compliance, HRIS, employee relations and more with internal and external partners 
• Play a lead role in the planning and execution of HealthJoy's Open Enrollment Program
• Manage employee leave of absence programs in coordination with employees and external vendors 
• Consult with People Team and business stakeholders on best practices to ensure compliance and promote best practices

Communication  & Problem Solving 

• Act as a trusted partner during key employee lifecycle events such as onboarding, leave of absence and offboarding 
• Understand global organizational needs to drive solutions that are compliant, efficient, scalable, and reflect HealthJoy’s values
• Partner directly with People Team and cross functional stakeholders to enhance the employee experience and create positive organizational change and transformation

HRIS & Analytics

• Improve employee lifecycle experiences in ways that are easily accessible and intuitive, promoting self-service across HRIS and other available platforms
• Assist in producing people data reporting and use people analytics to identify opportunities for people process/experience improvements
• Support the administration of  internal and external HR systems, including maintaining employee information, making system changes, troubleshooting and completing frequent audits to ensure information accuracy & integrity
• Identify trends through data, conduct analyses, and propose and implement systematic operational solutions across multiple People data-related matters and processes

• 4-7 years of professional experience in a Human Resources organization supporting benefits administration; a combination of start-up, remote and/or global environments are strongly preferred
• PHR / SPHR or PMP preferred 
• Effectively communicates, build trust and creates a positive experience through employee lifecycle events 
• A strong track record of follow up and detail orientation
• Sought out collaborator and influencer with a strong ability to problem solve with stakeholders at all levels of the organization Collaborative and organized partner who acts with a sense of urgency and adapts to a fast-paced and ever-changing environment
• Superior project management, organization and problem solving skills
• Demonstrated ability to navigate in complexity, build new processes, operate autonomously and thrive in ambiguity
• Experience understanding organizational issues and driving solutions
• Expert time manager with an ability to negotiate and navigate competing priorities
• High level of discretion and confidentiality 

Job Level: 30
Base Compensation Range for Job Level: $90,000 - $110,000  Annually 

The cash compensation above includes base salary only. Certain roles are eligible for additional cash incentives such as commission, annual bonus targets, overtime pay or other variable incentives.

HealthJoy maintains a comprehensive strategy to determine rewarding and competitive packages for individual compensation for new hires, internal promotions and internal job changes. This strategy is based on several factors unique to each individual, including: 1) the skills, experience and qualifications of the individual; 2) the responsibilities and demands of the role; 3) analysis of external market data; and 4) company budget and financial performance. 

HealthJoy is a remote-first employer. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. 

At HealthJoy, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each role and individual. 

In addition to cash compensation, HealthJoy offers a rich “Total Rewards” package that includes:

• Medical, Dental and vision insurance packages
• Stock options for eligible roles
• 401k match
• Paid parental leave
• Company sponsored Short Term and Long Term Disability coverage
• Flexible PTO 

At HealthJoy, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed and thrive.

We believe that everyone should be paid based on their qualifications, experience, and the work that they do, and not on their gender, race, or any other personal characteristic. Our compensation practices are essential to fostering a diverse and inclusive culture where we value the contributions of all our employees. 

We conduct thorough annual reviews of employee pay and our pay practices to ensure we reward the right behaviors and are providing equal pay for equal work. 

Additionally, we assess the external market and internal equity across like roles. As part of our regular review of pay practices, HealthJoy examines employee pay for potential disparities between persons of different genders, races and ethnicities that are not explainable by objective factors such as performance, experience level, credentials, or location, and are committed to correcting any issues and reviewing practices from unintended outcomes. 

HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer. 

All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law.

Don’t meet every single requirement? We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. HealthJoy is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role and HealthJoy, we encourage you to apply. You may be just the right candidate for this or other roles.