Senior People Programs Coordinator

TigerConnect transforms healthcare with the industry's most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor's offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We're a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.
As TigerConnect continues to scale, we are looking for a Senior People Programs Coordinator to join our team to help develop and deliver engaging People Programming across the employee lifecycle. This role will report to the Manager, People Programs and work closely with the People Team to execute programming that supports employees at various points in their employee journey and reinforces company culture and values. This role will be responsible for managing and driving continuous improvement in various programs, including new hire onboarding and employee engagement. As a member of the broader People team, this role will also help ensure that all of our team members at TigerConnect have a positive, supportive, and engaging experience.
Our ideal candidate is a resourceful and self-directed individual who can communicate comfortably and confidently with employees across all levels of the organization including new hires, immediate team members, cross-functional stakeholders, and executive-level management. They are smart, thoughtful, emotionally intelligent, and excited to bring out the best in people to develop an environment for increased collaboration, productivity, and engagement. They should also be detail oriented and able to balance humor and empathy with refinement and professionalism.
This is a tremendous growth opportunity for the candidate who shows initiative, sound judgment, and the ability to make things happen to join an experienced team of People Programs professionals.
This is a hybrid position which will require 2-3 days per week in our Santa Monica, CA office.
What You'll Be Doing:

• Own and manage the end to-end new hire onboarding process globally including initiating onboarding, sending onboarding communications, conducting orientation, and execution of bi-annual cohort style onboarding program - ensuring a seamless and engaging experience for all new hires
• Coordination of monthly All Hands meetings and assistance in developing other ongoing internal communications materials.
• Manage Annual Employee Engagement Survey and follow up pulse surveys including survey design, launch, communications, manager training, and company/team level action planning to address trends and areas for improvement
• Assistance in developing and delivering on a variety of projects and program roll-outs within the People Programs function such as L&D programs, goal setting, career development, and bi-annual performance check-ins
• Own company intranet design, organization, & ongoing maintenance

What You Bring:

• BA/BS in Human Resources, Business, Communications or related subject preferred
• 2-5 years experience working in a coordinating role supporting a People/HR team, ideally at a high-growth tech company
• Experience in People Programs including (but not limited to) Onboarding, Employee Engagement, Learning & Development, and Performance Management
• Strong project management skills and ability to manage multiple priorities in a fast-paced environment
• Excellent communication & interpersonal skills - comfortability speaking in front of & building relationships with groups of various sizes across all levels of the organization
• Strong analytical skills and ability to use data to drive decisions
• Intermediate knowledge of Office365 (Excel, Word, PowerPoint & Sharepoint)
• Demonstrated ability to maintain confidentiality and handle sensitive information; absolute discretion in handling sensitive/confidential information, strong ethics, and ability to exercise good judgment
• Flexibility to adapt to changing business situations, comfortable working in high growth, fast-paced environment
• Passion for continuous learning and development, and a desire to stay current with industry trends and best practices

How we pay:

• We believe in paying fairly and equitably based on a number of factors including but not limited to work experience, interview performance, internal equity, geography, and expected level of responsibilities
• We are targeting a base salary from $57,800 - $113,500
• You will also be eligible to participate in our annual corporate bonus program

Perks & Benefits We Offer:

• Remote-friendly with teams across the US and internationally, plus prime office space in one of the major tech ecosystems of California complete with a loaded fridge and tons of other perks
• Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
• Focus on mental and physical wellness through annual programs including reimbursements, company-wide wellness days, and volunteer opportunities
• Mission-driven team members who love what they do and go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows to allow for better patient care
• LinkedIn Learning License for you to continue self-paced learning
• Flexible time off policy for salaried employees with no limit on the number of days off

Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We've been recognized as one of the Best Places to Work in Los Angeles (2022), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). We were also honored to be named to Inc. 5000's list of Fastest Growing Companies.
TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.