Senior Performance Engineer at Upgrade, Inc.

Upgrade is a fintech unicorn founded in 2017. We are the fastest-growing company in the Americas (Financial Times). In the last five years, over 15 million people have applied for an Upgrade card or loan, and we have delivered over $10 billion in affordable and responsible credit. Our innovative Upgrade Card is the fastest growing credit card in America (Nilson Report). Combining the flexibility of a credit card with the low cost of an installment loan helps us redefine banking.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, one of the “Top Companies to work for in Arizona”, and we have received awards for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1300 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.

About the Role:

As a Performance Engineer, you will work directly with our product teams and will be responsible for ensuring that new features and application changes meet performance requirements. You will create and maintain performance testing and analysis scripts using a variety of tools. Within your first year, you will develop an understanding of how to deliver high performing software at the pace of feature development. You will work in an environment that promotes ownership at all levels including delivery and monitoring in Production.

Our Core Technologies Include:

Java, Scala, Gatling, Springboot, REST API, Prometheus, Grafana, Honeycomb, Kubernetes, Jenkins, Docker, AWS, Kafka

What You’ll Do:

Develop new performance simulations at the pace of feature development through our built in performance test framework using Gatling
Understand software architecture, debug issues, analyze log files, traces, dumps, etc. Using this knowledge to identify areas of improvement, and making infrastructure or code changes to improve performance
Provide comprehensive performance test strategies to the product teams for the creation and execution of performance and load tests, and generate periodic performance reports for cross-team review
Deploy microservices by spinning up disposable environments in Kubernetes to configure and execute performance tests
Conduct performance profiling, identify key metrics for monitoring, and ensure high availability for our applications by improving capacity, reliability and scalability of the system performance and overseeing the life cycle, performing root cause analysis and suggesting corrective actions for issues
Monitor, troubleshoot and run synthetic tests right in production, after having identified improvements and executing simulations

What We Look For:

Knowledge in Agile methodology and API performance/load testing tools like Gatling
Ability to analyze tiered web architectures, point out performance bottlenecks, limitations, optimizations and resolutions
Experience with performance, scalability and reliability testing methodologies
Experience with testing high quality, high availability customer facing applications
Knowledge with performance monitoring counters such as response time, throughput, latency, and memory
Experience with Honeycomb, SumoLogic, Prometheus, Grafana, or similar observability tools

What We Offer You:

Competitive salary and stock option plan
100% paid coverage of medical, dental and vision insurance
Unlimited vacation
Learning stipend for personal growth and development
Paid parental leave
Health & wellness initiatives

#LI-Remote #BI-Remote

Notice to California-based Candidates for Employment. This California Candidate Privacy Notice is intended to provide information about how Upgrade collects and uses personal information to California consumers who apply for employment with Upgrade If you are employed by Upgrade, refer to the Employee Handbook for additional information. For any questions about this notice, please contact [email protected].Personal Information Upgrade Collects:Identifiers Including name, address, email, telephone number, social security number, driver license number, passport number, and other personal identifying information. Characteristics of protected classifications under California or federal law, including demographic information and other personal information obtained during the application process, such as gender, race, national origin. Professional or employment-related information, such as salary/compensation and benefits packages, other relocation or job preferences, prior background, experience, skills, and other information in support of your application, reference information, other information obtained through background checks, including employment, credit, and criminal history. Education Information. Any other information you provide as a part of recruitment, job application, or interview process. Purposes for Collecting Personal Information:To consider qualifications, skills, and interest for employment. To communicate with you during the recruitment and interview process. To conduct background checks and verify your information if you are offered employment. To provide compensation, including payroll, and administer stock options and benefits, including medical, dental, vision, commuter, and retirement benefits. To provide human resources services and conduct performance evaluations. To monitor work eligibility including work-related licenses, credentials, training, and eligibility to work in the United States. To improve recruitment and interview processes and ensure a safe and efficient working environment. To comply with applicable legal or regulatory requirements including state and federal company reporting obligations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Senior Performance Engineer

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