Senior Platform Engineer

About ShiftKey

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America's healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.

The role

The Senior Platform Engineer plays a critical role in designing, developing and maintaining cloud-based applications in the Company tech-stack and infrastructure. Collaborates with engineering teams across regions to ensure platform stability, scalability, and high performance. The role focuses on applying Site Reliability Engineering (SRE) best practices, optimizing code, automating processes, and managing CI/CD pipelines, infrastructure as code, and cloud systems. Additionally, they will lead key platform projects, deliver independent solutions aligned with company goals, be part of transforming system from monolithic to microservice architecture and solve complex problems across multi-component systems.

Where you'll work

To be considered for this position, you must be located in the US. You'll have the flexibility to choose between remote work (State permitting) or working from our office in Austin or Dallas.

What you'll be doing

• Guide and support less-experienced engineers, providing technical leadership and advice on platform architecture and best practices.
• Designs and develops cross team applications. Performs coding, debugging, testing, and troubleshooting throughout the application development process
• Define deliverables (stories) that can be completed within a finite timeframe.
• Driving large-scale architectural changes to transition monolithic applications to microservices, ensuring scalability, modularity, and improved fault tolerance across distributed systems.
• Architect, develop, and maintain scalable, reliable, and high-performance cloud infrastructure to support the deployment and operation of applications and services.
• Work closely with engineering, SRE, and security teams to ensure platform stability and alignment with business needs and technical goals. Collaborate with US and Poland teams across regions.
• Apply SRE principles, including monitoring, alerting, and automation, to improve system resilience, reduce toil, and enhance platform performance.
• Develop, manage, and improve CI/CD pipelines to ensure seamless integration and delivery of application updates.
• Implement and maintain monitoring solutions (e.g., Prometheus, Grafana, ELK) to ensure high availability, detect issues early, and minimize system downtime.
• Investigate and resolve infrastructure and platform issues, working proactively to mitigate potential problems before they impact production.
• Proactively identify opportunities to improve the current state of projects and existing infrastructure; advocate for and implement enhancements by introducing new tools and technologies; and promote best practices in platform development and operations.
• Implement infrastructure as code (IaC) using tools such as Terraform or CloudFormation to automate provisioning, scaling, and management of cloud resources.
• Maintain thorough documentation of platform architecture, processes, and procedures to ensure knowledge transfer and streamline operations across teams.

What you'll need

• A Bachelor's degree in computer science or related field, or equivalent experience
• 4+ years of software engineering experience
• Broad experience designing, programming, and implementing large information systems
• Proven experience in transforming monolithic applications into microservices
• Ability to provide in-depth evaluation and analysis of unique complex technological issues.

• Proficient in cloud infrastructure and services, with strong knowledge of at least one major cloud provider (preferably AWS) and foundational experience in infrastructure automation tools such as Terraform or CloudFormation.

• Basic understanding of SRE principles, including monitoring, alerting, and automation to enhance system resilience, optimize performance, and reduce operational toil
• Experience in developing and managing CI/CD pipelines for streamlined application updates and in implementing monitoring solutions (e.g., Prometheus, Grafana, ELK) to maintain high availability and minimize system downtime
• Excellent analytical and problem-solving skills
• Excellent organization and time management skills

Perks of working for Shiftkey

• Inclusive and collaborative work environment
• Comprehensive health, vision, and dental coverage
• Benefits effective as of first day
• Progressive PTO & Company-paid holidays with a broad selection of floating holidays to honor employees' diverse needs
• 100% 401(k) employer match up to 6%
• Paid parental leave
• Investment in your wellness: access to mental health support
  
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Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: [email protected]