Senior Principal, Infrastructure Operations

Our Team

Technology Services Group (TSG) powers BNY Mellon by providing scale, capacity, and capability to deliver the critical technology required to operate the global financial services markets.

TSG is defined by three core values:

• Creative innovators, delivering excellence and simplicity
• Always doing the right thing for the bank, colleagues, and clients
• Fostering a collaborative, diverse and inclusive environment, where we challenge each other to execute as one TSG team

As part of TSG, ourProduction Servicesteamis

• Maintain a secure and stable production environment for the Bank and Clients around the globe (including Database Network, Messaging, Voice, and Video technology)
• Monitor the Cyber Technology Operations Center (CTOC) 24x7x365 for real-time observation of the technology estate

Role:

As a Manager Oracle Database Operations the role is responsible to manage Oracle database servers and Golden Gate environment ensuring stability, performing, compliant to security requirements and meeting requirements of change control policies.

Requirement:

• Provides input into Infrastructure Operations strategy.
• Advises specialists on areas to focus installation and support efforts.
• Works with Principal to ensure operations are consistent with LOB and organization wide goals. Reports performance to other LOB leaders.
• Identifies and solves the most complex and critical systems related issues to meet the objectives for the corporation.
• Uses expertise to provide input into software strategic planning and consulting on platform selection, version implementation, software product recommendation, and usage of enhanced functionality.
• Reviews reports on current installations, modifications, etc. to ensure firm wide goals are being met.
• Implements, integrates and provides support for middleware software in a multi-tiered, multi-platform environment, dealing with development projects that have a broad impact across the organization.
• Provides senior-level consulting expertise in identifying and solving highly-critical middleware issues and serves as a senior-level resource on middleware issues related to policies and standards that impact middleware specialist and application support staffs across the corporation.
• Communicates with internal and external system users to address concerns and make sure that technical issues are dealt with appropriately.
• Manages ticket queues and handles the most complex escalated issues.
• Analyzes repeat incident patterns to identify opportunities for cost reduction and productivity enhancements.
• Manages relationships with vendors and works with them to ensure efficient incident resolution.
• Contributes to the achievement of Infrastructure Operations objectives. Responsible for budget activity.

Qualification:

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred
• 12 + years of related infrastructure experience required; experience in the securities or financial services industry is a plus.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

This is a Talent Pipeline Requisition.

Provides input into Infrastructure Operations strategy. Advises specialists on areas to focus installation and support efforts. Works with Principal to ensure operations are consistent with LOB and organization wide goals. Reports performance to other LOB leaders.Identifies and solves the most complex and critical systems related issues to meet the objectives for the corporation.Uses expertise to provide input into software strategic planning and consulting on platform selection, version implementation, software product recommendation, and usage of enhanced functionality.Reviews reports on current installations, modifications, etc. to ensure firm wide goals are being met.Implements, integrates and provides support for middleware software in a multi-tiered, multi-platform environment, dealing with development projects that have a broad impact across the organization. Provides senior-level consulting expertise in identifying and solving highly-critical middleware issues and serves as a senior-level resource on middleware issues related to policies and standards that impact middleware specialist and application support staffs across the corporation.Communicates with internal and external system users to address concerns and make sure that technical issues are dealt with appropriately.Manages ticket queues and handles the most complex escalated issues. Analyzes repeat incident patterns to identify opportunities for cost reduction and productivity enhancements. Manages relationships with vendors and works with them to ensure efficient incident resolution.Contributes to the achievement of Infrastructure Operations objectives. Responsible for budget activity.MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTSBachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred12 + years of related infrastructure experience required; experience in the securities or financial services industry is a plus. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY Mellon assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $119,000 and $260,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNYM total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.