Senior Principal Technical Program Manager - Infrastructure Services

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This is a remote position. With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in US West Coast or Australia.
The mission of the Technical Program Management team is to work across Engineering to implement Core Engineering's technical strategy, with greater velocity and more predictable outcomes for our customers. This team works with the engineering leadership team to ensure that strategic technical programs are successful and standards are derived from those programs to help our scale. The members of the organization are important in influencing the technical strategy and aligning it with our goals in delivering outcomes towards our business continuity strategy.
Your future team
You will help shape a modern technical program management organization. The goal is to steer us through growth and remove barriers in the journey towards our long-term goals. You will have a unique challenge of finding agreement by creating guardrails and removing barriers to help our teams accelerate. As a cloud service provider, we build resilience into our systems to ensure service and data availability for our customers in the event of failures in system components. However, even the best systems have to have a disaster recovery plan.
We're hiring a Principal Technical Program Manager for our Infrastructure Services Management (ISM) / aka Platform as a Service Team (PaaS), reporting to our Head of Technical Program Management. You are a TPM with a background in Infrastructure Could Services or related business continuity governance.
What you'll do

• Support architectural initiatives and programs from the infrastructure perspective
• Enable products and services to unlock current and future enterprise capabilities via platform adoption of tools & offerings
• Focus on platform consistency, and adoption to reduce cognitive load for Atlassian teams
• Provide metrics and insights to continuously drive efficiency and effectiveness
• Enable the delivery of enterprise capabilities to unblock Cloud adoption
• Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment.
• Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around reliability improvements and more.
• Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.
• Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consiste nt progress against each of these.
• Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.

Your background

• BS degree in Computer Science or equivalent work experience
• 10+ years of program leadership experience on software teams as Development Manager or TPM
• Experience leading projects spanning multiple teams
• Create and implement the schedule
• Make important decisions to keep project on track
• Manage risks and dependencies
• Communicate with partners
• Experience operating SQL and NoSQL databases in the cloud
• Experience with Agile software development processes

Compensation
At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $230,900 - $307,800
Zone B: $207,800 - $277,100
Zone C: $191,700 - $255,500
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
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Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .