Senior Process Analyst-C&B

Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence Cognitive Solutions Cloud Infrastructure and Blockchain technologies to name a few.

Your Role and Responsibilities
As Senior Service Associate – Compensation & Benefits you will be supporting in designing implementing and ongoing evaluation of the organization’s compensation and benefits programs including base pay incentive pay health and welfare benefits and retirement benefits.

• You are expected to keep abreast with the market and labor law knowledge particularly in relation to benefits and pay
• Ensure compensation practices are in compliance with current laws and regulations
• Provide recommendation for fixation of Compensation at the time of hiring
• Ensure effective management and maintenance of HR Records.
• Ensure proper implementation and completion of the process including Half Yearly and Annual Reviews within the business as per the guidelines for all employees
• Timely issuance of Annual increment Incentive and promotion Letters for employees
• Amendment of existing policies processes and guidelines.
• Communication of Policies processes and guidelines to employees
• Support C&B leader in establishing guidelines standards and processes across the organization and ensure an effective and efficient way of operating HR
• Assist the implementation of company programs procedure methods and practices
• Develop a good understanding of HR processes and tools through active collaboration with business SME’s

Required Technical and Professional Expertise

• 3-5 years’ experience in managing Compensation and Benefits for any International IT / ITES Company
• Good communication skills in English both oral & written
• Should be abreast with latest Compensation & Benefits concepts practices and technology trends
• Strong knowledge of MS Excel and MS Word
• Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
• Ability to think through complex issues and situations and develop robust well thought out solutions which meet the need of the business
• Effectively Works with Others – Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
• Excellent Customer Service skills – ability to communicate to all people at all levels within the organization.
• Proven experience in People management will be an added advantage.
• Must have the ability to resolve difficult customer service issues
• High degree of numeracy skills with meticulous attention to details Team work – the ability to work well within the team is key to this role

Preferred Technical and Professional Expertise

• Ambitious individual who can work under their own direction towards agreed targets/goals.
• Ability to work under tight timelines and have been part of change management initiatives.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Enhance technical skills by attending educational workshops reviewing publications etc.