Senior Product Analyst

Paylocity is an equal opportunity employer.
When you feel like you belong, work is no longer work - it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we're doing just that. Join us as we develop strategies for change and transform the trajectory of your career!
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Take your career to the next level at one of G2's Top 100 Software Companies. Explore our Product & Technology positions to see where you fit!
Senior Product Analysts work with dedicated product teams to ensure our products deliver against our customers' unmet needs. They apply strong domain experience in collecting, monitoring, and analyzing data to formulate a point of view around customer needs, influence product priorities, and help the team make informed decisions. They also help test and validate end-user experiences.
Are you the teammate we are looking for?
Position Overview:
During the first six months, you will:

• Collect, monitor, and analyze a variety of data around specific features within current product initiatives. Recommend additional data points for deeper analysis of the product.
• Perform an analysis of support tickets and PDRs to identify issues or trends to improve the client experience. Demonstrate a continuous improvement mindset by recommending changes to improve processes (e.g. PDR) and interactions
• Ensure tickets for backlog have clearly written acceptance criteria. Write stories in a manner clearly understandable to product teams.
• Provide domain expertise and data metrics for the team to help influence product priorities
• Engage in troubleshooting & reproduction of software issues and identify actionable steps for resolution by a product development team
• Provide clarity on intended user experience and use cases and proactively call out product experience inconsistencies
• Partner with STEs to prepare effective testing strategies and testing plans
• Perform manual, exploratory and UAT testing
• Actively participate in the software release process