Senior Product Analyst

Senior Product Analyst

Wise is looking to hire a Senior Product Analyst to add to the North America team! 

Your mission will be to deeply understand the needs of North American customers and help your team to focus on solving their most critical problems.

The focus of this team is to ensure that money moves in and out of Wise in the most seamless, cost-effective, convenient, and fast way for customers. The goal for you, in this role will be to focus on and affect the parts of our product that will help us scale 10x as we enable core functionality for global money transfers. Our current teams work on problems across domains that result in more US customers using the Wise Multi-Currency Account.

Here’s how you’ll be contributing:

• You’ll derive actionable insights from data to inform product decisions, from improving our onboarding flow to reduce friction using one product.
• You’ll partner with Product Managers and other Analysts to set KPIs for NorthAm and monitor the impact of new product features on conversion, stickiness and engagement

• You’ll help to understand our customers and the impact our product has on their lives 
• You’ll help building conviction on high-value areas and challenging them if there are faster or more effective ways to grow the market
• You’ll inspire a team environment where ideas are shared and openness is valued
• (Eventually) hiring, and onboarding new team members across the team 
• You’ll make contributions to the wider product goals of the company to achieve our Mission: Money without borders

This role will give you the opportunity to:

• Choose your path to impact – we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls
• Grow as a Product Analyst – Grow and inspire your team and others across Wise
• Get amazing exposure to the full breadth and depth of our product while working with a group of multi disciplinary teams of amazing, smart and dedicated product analysts, engineers, product managers, researchers, designers and many more
• The freedom to have real impact – The opportunities you’ll identify are key to Wise reaching future millions of customers and redefining how payments work internationally at scale
• A fun work environment with loads of social activities and events at your team and analytics community level
• Be part of our mission to make money without borders the new normal

Extra skills that are beneficial but not mandatory:

• Knowledge of the US and Canadian payment systems and fintech ecosystem
• Past experience on funnel optimization

Our Offer

Benefits:

🚀  RSU’s in a rapidly growing company after a year with us
💻 Hybrid working model – A combination of work-from-home and from the office 
✈️  Wisers can work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to
💪  An annual self-development budget
🩺  Medical, dental, & vision insurance – including HSA and FSA options
💝  Company-paid: Life Insurance, Short & Long-Term Disability, and an EAP program
☀️  25 days PTO, 15 sick days, 11 bank holidays, 5 compassionate leave days, 3 paid “Me” days and a paid volunteer day, annually
🏝️  A paid 6-week sabbatical leave after four years
👶🏼  18-weeks of paid parental leave, after a year with us
💰  401k with up to a 4% employer match
🏆 BuiltIn Award winner for Best Places to Work and Best Large Places to Work

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.
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