Senior Product Designer

Senior Product Designer 

What we’re building and why we’re building it. 

Fetch is a build-first technology company creating a rewards program to power the world. Over the last 5 years, we’ve grown from 0 to 18M active users and taken over the rewards game in the US with our free app. The foundation has been laid. In the next 5 years, we will become a global platform that will completely transform how people connect with brands. 

It all comes down to two core beliefs. First, that people deserve to be rewarded when they create value. If a third party directly benefits from an action you take or data you provide, you should be rewarded for it. And not just the “you get to use our product!” cop-out. We’re talkin’ real, explicit value. Fetch points, perhaps. 

Second, we also believe brands need a better and more direct connection with what matters most to them: their customers. Brands need to understand what people are doing, and have a direct line to be able to do something about it. Not just advertise, but ACT. Sounds nice right? 

That’s why we’re building the world’s rewards platform. A closed-loop, standardized rewards layer across all consumer behavior that will lead to happier shoppers and stronger brands.

Fetch Rewards is an equal employment opportunity employer.

The role:

At Fetch Rewards, our vision is to help make shopping easy, fun and smart. Millions of people use our app every month and we are growing rapidly. Although we have earned a 4.8 rating in the App Store, we believe our product can do so much more.

We are looking for a Senior Product Designer to continually push our app’s customer experience and Product Design team to new levels. The team is mighty but small, which means you’ll get to drive meaningful impact, contribute to our design practices, shape the culture and be a part of a formative stage for the product and team. This role requires you to be located in Madison, WI, Chicago, IL, or Birmingham, AL. 

The ideal candidate: 

• A user centered Product designer with at least 2 years of experience designing for consumer facing mobile applications
• Expertise in mobile design
• Have a lean, iterative approach
• Comfortable owning projects
• Is willing to take risks and try new things
• Understands users and leads them forward
• Collaborative partner - enjoys working with others across disciplines and teams
• Data driven - uses data to inform and create innovative design solutions 
• Embraces experimentation in their design process
• Understands that a successful product meets both users and business needs within technical constraints 
• Curious, empathetic and open to new ideas
• Excited to join a fast paced and dynamic environment 
• Experience in design systems, game design, loyalty, consumer engagement or behavioral science a plus 

Within 1-3 months you will:

• Become familiar with our product, get to know the UX team
• Develop a primary focus area within product
• Review existing research, business goals, data and documentation in order to begin developing an understanding of our customers, their needs and what they don’t know they need
• Support any design work for projects already in development, including feature work
• Collaborate with other designers, product management, engineering, marketing and executives to research, ideate, iterate and deliver designs to a high standard
• Learn what other features and design work is being completed across product teams

Within 3-6 months you will:

• Influence Product Design team practices and culture
• Take ownership and initiative of design directives within your primary focus area
• Continually push to improve our understanding what our customers don’t know they need yet - turning your design intuition into creative solutions 
• Take on larger and more complex initiatives, such as design strategy and cross team features
• Proactively seek new ways of improving the user experience within product
• Contribute to making the team more effective, inclusive, and collaborative
• Add to the development of our design system
• Be proactive in finding opportunities to share work and pair with other designers 

Within 12 months you will:

• Help to make others on the team better through your leadership and example
• Identify and lead implementation of new ways to help the product, team, and overall company
• Have taken risks
• Understand business goals and roadmap  

At Fetch Rewards, we'll give you the tools to feel healthy, happy and secure through:

• Stock Options: Fetch wants you to be on the rocketship with us! Options will give you the opportunity to share the excitement of the company growth and have your own stake in its success. 
• 401k Match: We match 100% of the first 3% of your 401K contribution.
• Benefits for humans and pets: We offer comprehensive PPO and HDHP plans (Dental | Vision | Life Insurance) in addition to pet insurance, fully covered for the first pet.
• Continuing Education: Fetch provides up to $10,000 per year in education reimbursement support for any job-related courses/programs/certifications. You will also have access to Udemy, an online course provider with thousands of topics to discover. 
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. Current groups include Amplify BiPoC, Amplify Women, Amplify LBGTQ+, Amplify Family, and Amplify Military. 
• Paid Time Off: On top of our unlimited PTO policy, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our End-of-Year break. 
• Robust Leave Policies: Whether it’s for you or a loved one, Fetch offers generous leave time for various health and personal needs that take you away from work. Our parental leave policy provides 18 weeks of paid time off for primary caregivers, 12 weeks for secondary, and flexible work schedules upon returning to work. 
• Wellness Program: Utilize these tools and resources to bring your best self to work each day.
• Wellness coach on staff to help you create goals, provide accountability and support you on your wellness journey
• Nutrition counseling through Charge Nutrition 
• Gympass membership to access in-person gyms, virtual workout classes, meditation apps, and much more. 
• Employee Assistance Program (EAP) provides no cost, confidential resources and services to help navigate life's many changes and challenges.
• Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison or Birmingham 1-2 times per week. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
• Social Impact Efforts: Take part in volunteer events or donate to your favorite organizations through BrightFunds.