Senior Product Designer

With a vision to build a data-driven ecosystem that drives resources to impact, UpMetrics empowers organizations with the knowledge and the tools to accelerate the impact of their mission. Through platform and team, the mission-driven company empowers organizations to collect, analyze, and learn from data to gain insights, drive impact, and inspire change. UpMetrics combines a cutting-edge impact analytics and reporting platform with top-tier professional services to help partners define their narrative and create positive change.

Location: Remote, US-based

Department: Product 

Reports to: Amy Patel, Director of Product

As a Senior Product Designer at UpMetrics, you will help shape the future of our data analytics platform. We are looking for a self-motivated individual with deep B2B product design expertise to work with the Product team to generate user-centered designs as well as collaborate with developers to make those designs come to life. The role requires experience conducting user research and designing user flows for a complex SaaS analytics platform, in addition to general visual design skills and creativity.

This is a great opportunity for someone who wants to have a big impact on the look and feel of our product, while also helping our clients achieve maximum impact in their organizations and in society.

Responsibilities

• Guide the Product Team to understand gaps, priorities and opportunities for complex user flows for a two-sided data analytics platform
• Participate in the product definition process with the Product Manager and Technical Lead
• Develop user experience design concepts, wireframes, mockups, prototypes, usage scenarios, task analysis, specifications, and other UX design deliverables
• Ensure that the UX on the platform is both easy to use for beginner users and powerful enough for more advanced users
• Explore and scope out opportunities and designs for more in-app guidance
• Develop expert-level knowledge of competitive and complementary products and bring new ideas to the team
• Provide visually appealing designs that maintain brand integrity across the organization
• Collaborate across teams to brainstorm solutions for client requests and market needs
• Develop interactive prototypes and lead user interviews directly with clients to gather feedback
• Help develop and maintain a design system and style guide
• Provide design reviews for work completed by developers
• Ability to rapidly prototype ideas with different levels of fidelity (sketch, whiteboard, wireframes, etc.)

About You

• Required qualifications:
• Formal training and/or certification in user design, or a related field with 7+ years of experience as a product designer (2+ years of experience with B2B products)
• A strong portfolio of case studies showing your thought process and final solutions to complex problems - please submit the link to your past work samples/portfolio
• Strong technical experience with Figma's advanced functionality
• Accustomed to working with developers and can be a liaison between product and engineering teams
• High degree of creativity and problem-solving
• Strong conceptual and analytical skills
• Proven leadership, organizational, and communication skills. Ability to collaborate well with the larger team and across teams.
• Customer and end-user-focused across various personas




• Nice to have qualifications:
• End user testing experience with Figma Designs
• Experience with HTML, CSS and JavaScript

Our company values influence everything we do, from our work inside the office to how we choose our partners:

• Team First -- ​​Collaboration is key. We support each other, respect each other’s strengths, varying backgrounds and views. We value everyone’s input.
• Client Focused -- ​Our work is personal. Many of us have direct experience working in the field and are deeply passionate about what we do. We take a partner approach with all our clients.
• Show Integrity -- We are open, honest, ethical, and fair. We expect integrity from the team internally and the people we choose to partner with. ​​
• Reflect and Improve -- We are a data company always looking to get better. We test often, iterate, and look closely at metrics to build capacity and inform decisions.
• Let's Go! -- To create positive change, we never settle. In uncharted territory, we embrace challenges as opportunities, take ownership, and strive for excellence.

Compensation & Benefits

• $115 - 130K annual salary
• Equity incentive plan
• Health insurance discounts for employees and family
• Fully paid Life and Accidental Death & Dismemberment insurance 
• Fully paid Short- and Long-term Disability insurance
• 401K plan
• Unlimited time off policy
• Training & development budget
• Remote work equipment
• ​Annual company retreat
• Outstanding team and meaningful work

Applicants must be authorized to work in the United States. UpMetrics is unable to sponsor or take over sponsorship of employment visas at this time.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women/other underrepresented individuals only apply when they meet 100% of them. We believe that people of color, people from working-class backgrounds, women, and LGBTQ+ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities, or who are members of other marginalized communities. If you think you have what it takes, possess transferable skills, and are quick to learn, but don’t necessarily satisfy every requirement or meet every qualification, we would love to hear from you!

UpMetrics is committed to the full inclusion of all qualified individuals. As part of this commitment, UpMetrics will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact the People Operations team at [email protected]