Senior Product Designer

THE ROLE

This designer will be responsible for the product experience lifecycle: from discovery to execution, working comfortably with UX/UI tools and methods to help support your users and your teams. The products you will be focusing on are auctions and account management. These client-facing experiences also require workflow application design for our post-sales and operation teams you will be leading. There may be opportunities to support other initiatives across the company over time.

The ideal candidate applies research insights from user interviews and analytics to recommend design improvements on an ongoing basis. Support in strategic roadmap planning and product vision in a dynamic, fast paced environment is a key part of this job. 

This is an exciting opportunity to help shape the next generation of art market, luxury, and services-oriented digital products reaching millions of people worldwide.

RESPONSIBILITIES

• Lead product teams and provide deliverables through the entire UX/UI design lifecycle (research, design, test and delivery).
• Help define design goals and objectives with product managers.
• Conduct stakeholder interviews, workshops & requirements gathering.
• Create and execute research & testing plans.
• Undertake competitive research and market research related to the business.
• Plan and conduct user research, interviews & usability tests.
• Create personas, user journeys and scenarios that help teams align and build empathy.
• Design low fidelity system flows, wireframes & prototypes to validate ideas quickly.
• Analyze user and stakeholder feedback to iterate on designs.
• Provide high-fidelity final UI designs and prototypes across devices and breakpoints for developers to reference while building.
• Provide feedback and approve design QA, ensuring engineering work matches design specifications.
• Help plan and monitor design performance data to recommend improvements over time.
• Utilize and contribute to our design system.
• Work with design team leadership to advance UX and design thinking within the company.
• Mentor and collaborate with other designers through constructive feedback and knowledge sharing.

EXPERIENCE

• Bachelor's degree required.
• 8+ years of experience in Product Design, UX or UI Design.
• Experience working with Figma (preferred), Sketch, AdobeXD or similar tools
• Portfolio of work across web and app.
• Understanding of responsive web design principles and basic technical architecture  is preferred.
• Strategic thinker of user goals with an ability to envision multiple design tactics to achieve them.
• Excellent communication, storytelling and presentation skills. Comfortable presenting and speaking to stakeholders and the business.
• Thrives in the multidisciplinary nature of this work, building relationships with other roles and teams across the organization that help us collect and analyze customer feedback or data on current experiences.
• Ability to see patterns and distill insights from different sources to produce. recommendations for UX and product improvements.
• Ability to work independently and proactively as a thought leader in design.
• Previous experience in e-commerce, logistics or service designs connecting multiple data sources is a plus.
• Fluency in mandarin is desirable.

The proposed base salary for this position ranges from $129,000-$155,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.